Federal Eye: Satisfaction With Government Increases; Focus Is Efficiency
Americans’ satisfaction with the federal government has improved slightly from year to year, according to a new report by the American Customer Satisfaction Index, the government’s standard measure of consumer experience. The government’s overall score climbed 1.6 points to 68.9 on the ACSI’s 100-point scale, but the government still trails the private sector, which scoredRead… Read more »