Why Your Calmness is Your Strongest Strategy
A leader’s composure is contagious — your team mirrors your emotional state. How to project calm under pressure and make your presence a strategic asset.
Zero Trust: Come On, You Can Trust Me, Right?
Zero trust is not easy to implement or maintain, but it is an approach to consider to keep your IP safe in an era of proliferating threat.
How to Support Family Caregivers at Work
National Family Caregivers Month is a time to examine how well your workplace supports your colleagues who have a second shift caring for family members.
Trust, Transparency, and the Algorithmic State: Who Audits the Machines?
Governments are racing to embed AI into public service. But while algorithms accelerate decisions, they also erode something far more valuable: trust.
Strive to Make Organizational Restructuring as Painless as Possible
As ‘Govies’ we’ve all lived through it. The dreaded organizational restructure. Change is painful, but organizational restructures can create a whole new kind of ‘pain’. The unknowns, the rumors, the impacts, and the stress are sometimes off the charts. Having been intimately involved on multiple restructuring efforts, I hope that some of these insights canRead… Read more »
Social Stories Can Benefit Your Community
Government agencies can improve their services by creating social stories that help people understand specific scenarios.
Dynamics of Trust: A Community-Based Perspective
Build community trust by understanding residents’ demographics and digital needs to ceate equitable, connected and resident-centered services.
Icebreakers: Fostering Community and Improving Work Relationships
Icebreakers at the beginning of meetings can foster a sense of community. This article explains why and explores several options, including “Two Truths and a Lie.”
Procurement in the Age of Prompt Engineering: Why Governments Still Buy Like It’s 1999
Agencies seek AI transformation but still use procurement systems designed for the last century. To fix it, embed agility and accountability into every acquisition.
Bureaucracy vs. Bandwidth: The Global Struggle for Public-Sector Talent in the AI Era
Governments worldwide are chasing digital transformation while trapped in legacy hiring, training, and leadership systems that can’t keep pace with innovation. To lead in the AI era, senior executives must commit to a Digital Workforce Compact that prioritizes agility, learning, and trust over bureaucracy.