How Social Media Is Changing the Way We Sell

Social media is changing the way we sell. As most of you know, I am an avid Twitter user (follow me @duanebailey). Last week, I added a handful of new followers to my Twitter community. In a short time, one of those new connections decided to follow me back. In most cases, the engagement wouldRead… Read more »

Civic Tech Forecast: 2014

Last year was a big year for civic technology and government innovation, and if last week’s Municipal Innovation discussion was any indication, 2014 promises to be even bigger. More than sixty civic innovators from both inside and outside of government gathered to hear three leading civic tech experts share their “Top Five” list of civicRead… Read more »

Spotlight: Kiran Jain, City of Oakland

Kiran Jain (@jainkiranc) is an attorney for the City of Oakland, focused on urban development and civic innovation through her real estate, technology and municipal law practice. She was also a 2012 Leading by Design fellow at the California College of the Arts. Kiran has worked to bring citizen-centered design into City Hall by leadingRead… Read more »

Achieving Success with Agile Delivery

This article was originally posted by Dan Chenok on the IBM Center for the Business of Government blog. The Center has released a new guide on how Federal agencies can leverage Agile development methods to achieve success. Many complex IT programs are encumbered by requirements that continually change over lengthy timeframes. The results are oftenRead… Read more »

So what did Govcamp ever do for us?

Its easy to pick holes in most things and I am pretty good at doing it myself. Indeed it is also easy to find fault with Govcamp and the unconference format; and I can certainly see some things we can improve on regarding organising the event. However that does sound a bit odd ‘organising anRead… Read more »

Improving Deliberation on Health Care

We wanted to share this thought-provoking commentary on a recent study on health care opinions conducted by our friends and partners at Public Agenda and the Kettering Foundation. As our nation continues to grapple with reforming our health care system, we in the engagement community have a special role to play in helping our communitiesRead… Read more »