Process Improvement Through AI: Enhancing Federal Agency Operations
AI can be a game-changer for agencies looking to enhance their operations and better serve constituents.
Delegation: Wearing, Collecting and Handing out Different Hats
Delegation is an important part of leadership, but delegating can be difficult and uncomfortable, especially for new supervisors.
Winning Career Tips
A featured contributor offers advice for building and maintaining a happy, rewarding career — and finding personal fulfillment along the way.
Creating an AI-Empowered Workforce
The fear of artificial intelligence (AI) “taking our jobs” is unfounded. However, the use of AI is changing the way we work, requiring a different mindset and set of skills.
When Does a Cyberattack Investigation Go too Far?
It is essential for agencies to investigate the causes and consequences of cyberattacks after they occur. But those investigations must avoid political interference and overreach.
6 Steps to Build an External Awards Strategy
Building and implementing an external award strategy is a powerful tool for enhancing morale, recognizing your workforce and fostering a positive work environment.
Getting Into Civic Tech
Civic tech needs all of us, working together, for the greater good. However, it’s not always easy finding that special role. Here are some tips.
Smart Maps Help Open Tight US Housing Market to Buyers in the Margins
Ginnie Mae used GIS-based analysis to find new opportunities for lenders and investors to make loans available to underrepresented borrowers.
Zig + Zag = Interagency Collaboration
Interagency collaboration, a.k.a. the zig-zag career method, has multiple benefits that can help an individual move up the organizational ladder.
Tampa Mapped Its Most Dangerous Roads to Reduce Deadly Incidents
In Tampa, GIS technology was used to model hazardous traffic corridors. With pedestrians especially at risk of death and injury, leaders wanted to find root causes and design solutions with equity in mind.