Choosing Tech Wisely for the Customer in 2020
At GovLoop’s online training, experts shared insight into gov tech trends for 2020: being customer-centric through strategic data and shared services.
TIC 3.0: Trusted Internet Connections With Zero Trust
The updated Trusted Internet Connection (TIC) 3.0 policy keeps up with the modern needs that agencies have to connect to their digital working environments faster and more securely.
Automation, Data Top Gov’s 2020 Tech Wishlist
Data and automation were at the top of the talking point list for 2020 when federal officials and an industry partner spoke at GovLoop’s online training, “Gov’s Technology Wishlist,” on Tuesday.
Why CISA’s Upcoming Data Strategy Is Important
Before emerging technologies can transform an agency, the data has to be standardized, accessed and shared, directed by organizational guidance.
Fulfilling the Promise of the Cloud
According to a 2018 survey, 80% of IT decision-makers migrated applications back from the public cloud. Why? During GovLoop’s recent online training, experts weighed in.
Make Your Cybersecurity Strategy a Winning One
With so many disconnected systems spread across a complex network, how can security teams achieve the level of visibility they need? The answer lies in applying automation and orchestration to government networks.
6 Best Practices for Successful Digital Transformation
Government exists to serve citizens and the public. “When it comes to online services, we have to do better,” said Jonathan Kraden from the General Services Administration’s (GSA) Office of Customer Experience during GovLoop’s online training.
How to Set and Achieve Your Goals
We can sometimes be our own worst enemy when it comes to achieving goals. Here are some tips to help us work through the areas where we get in our own way.
Don’t Start With Data, Start With Questions
Asking the right questions — strategic questions — is an essential starting point for agencies to be data-driven in a mission-driven way everyday.
From Too Much Mail to Data Modernization
At USCIS, digital modernization is key to better data management and better experiences for applicants applying for visas, permanent residency, citizenship and asylum.