Zero Trust: Come On, You Can Trust Me, Right?
Zero trust is not easy to implement or maintain, but it is an approach to consider to keep your IP safe in an era of proliferating threat.
How to Support Family Caregivers at Work
National Family Caregivers Month is a time to examine how well your workplace supports your colleagues who have a second shift caring for family members.
Communicating With Confidence
During the Supervisors Community of Practice session on Nov. 17, an expert shared advice on relaying messages with confidence and authority.
Getting Serious About Software Testing: The Model-Based Approach
In this video interview, John Lange with Tricentis explains how model-based automated software testing enhances efficiency and modernization.
How AI Can Help Cybersecurity
Malicious actors are leveraging AI to make attacks more targeted and harder to detect. But AI also is essential to strengthening cyber posture.
Trust, Transparency, and the Algorithmic State: Who Audits the Machines?
Governments are racing to embed AI into public service. But while algorithms accelerate decisions, they also erode something far more valuable: trust.
The Power of a Mission Checklist
Mission is the driving force of organizational life. If leaders fail to articulate and bring to life a clear and authentic mission that engages the entire organization, the organization can begin to disassemble into self-defining, inefficient parts.
Strive to Make Organizational Restructuring as Painless as Possible
As ‘Govies’ we’ve all lived through it. The dreaded organizational restructure. Change is painful, but organizational restructures can create a whole new kind of ‘pain’. The unknowns, the rumors, the impacts, and the stress are sometimes off the charts. Having been intimately involved on multiple restructuring efforts, I hope that some of these insights canRead… Read more »
When Data Drives Efficiency: Two Case Studies
Agencies are using data to drive operational efficiencies. Learn how Chicago uses data to improve food safety and how data gives nuclear regulators better insight into facilities needing repair.
Dynamics of Trust: A Community-Based Perspective
Build community trust by understanding residents’ demographics and digital needs to ceate equitable, connected and resident-centered services.
Social Stories Can Benefit Your Community
Government agencies can improve their services by creating social stories that help people understand specific scenarios.
Dispatches From the AI Cyber Arms Race
Artificial intelligence is influencing every step of the cyber defense life cycle. Here’s an overview of some AI possibilities, including emerging roles for generative and agentic AI.
Automation: Giving Agencies an Edge in Workforce Management
One often-overlooked challenge that complicates workforce management is the issue of employees being overworked and disengaged. But this is a problem agencies can address.
How to Goal Set for Success
During the January New Supervisors Community of Practice session, guest speaker Dr. Gerome Q. Banks spoke on how to set goals successfully this year.
Leveraging a Data-Driven Talent Strategy
In the latest Management Minutes With Mika, let’s learn how data and automation can help your team better themselves.