Lessons From State and Local Experts
Three state and local experts share lessons they’ll carry forward into 2025.
The New Modernization Mindset: Focus on Innovation
Government agencies are eager to acquire, develop and use new tech as soon as possible. But it’s not always easy.
Why Curiosity Is Your Agency’s Secret Weapon
Innovation often feels like a rare, big breakthrough that changes everything. But in reality, innovation is driven by curiosity.
How State and Local Agencies Can Join Forces to Strengthen Security
In this video interview, Palo Alto Networks’ Thomas McLellan discusses how whole-of-state security and related measures can help state and local agencies to strengthen their cyber posture
How Autonomous Agents Could Ramp Up Government Efficiency
One of the hottest developments in artificial intelligence (AI) is the emergence of the autonomous agent, an advanced form of AI that is tailored to execute specific tasks and to improve on its own performance as it goes.
Better Communications Tops Data To-Do List
Mallory Bateman, Director of Demographic Research with the Kem C. Gardner Policy Institute talks about how data can inform policy development.
Short, Sweet and Significant: Crafting Surveys That People Actually Want to Take
Discover why government survey response rates are plummeting and learn 5 game-changing strategies to create surveys people actually want to take! From avoiding survey overload to respecting anonymity, this article provides practical tips to boost participation and ensure your decisions are backed by solid data. Don’t let poor survey design lead to misguided policies. Click… Read more »
Inspiring an Unmotivated Team
As a supervisor, part of your job responsibilities includes maintaining team productivity and protecting their well-being. So, if you’re seeing a seasonal morale dip (or really, any time of year), how can you help your team recover? During our recent New Supervisor’s Community of Practice session, “How to Inspire an Unmotivated Team,” Malissa Lewis, DivisionRead… Read more »
An Engaging Strategy for Audience Outreach
Improving public trust and engagement doesn’t happen by chance. It requires a strategy, a clear metric for success, and data to benchmark against.
AI and the Public Sector: Navigating Ethics and Innovation by 2030
AI in the public sector promises transformative efficiency and improved citizen outcomes, but governments must balance innovation with ethics, transparency, and privacy to unlock its full potential responsibly.
The Balancing Act: Recalibrating Your Leadership Style
Is your leadership style tipping the scales? Discover the telltale signs of an unbalanced leadership approach and learn how to recalibrate for success.
Communicating Change: How to Guide the Public Through Transition
Change is not easy, but thoughtful communication can make it manageable — for your agency and the citizens you serve. Read how government agencies can clearly communicate change in times of transition.
Automation: Giving Agencies an Edge in Workforce Management
One often-overlooked challenge that complicates workforce management is the issue of employees being overworked and disengaged. But this is a problem agencies can address.
How to Goal Set for Success
During the January New Supervisors Community of Practice session, guest speaker Dr. Gerome Q. Banks spoke on how to set goals successfully this year.
Leveraging a Data-Driven Talent Strategy
In the latest Management Minutes With Mika, let’s learn how data and automation can help your team better themselves.