The presidential transition is a complex process of critical national importance. You need to assemble a formidable team to navigate the inevitable and, for some, unenviable work of the presidential transition.
A key to creating this open dialogue between management and employees is preventing feedback phobia on both levels. Here are nine tips on how to do just that.
Here’s what I imagine your checklist looks like for financial transparency: Outline the city’s priorities? Check. Create a narrative, visualization tool for open data? Check. (Or read how-to here.) Generate citizen buy-in? Check. Hire the appropriate amount of staff? …Maybe. In last week’s online training, “How Kansas City Engaged Citizens with Open Data,” live audienceRead… Read more »
Over the last two weeks, I shared how government leaders should heed Vanilla Ice’s advice in Ice, Ice Baby to Stop and Collaborate. In this final blog of the three-part series, we will focus on how to Listen. While many think of social media as the place to spew every thought one ever had orRead… Read more »
This post is an interview excerpted from GovLoop’s recent guide, The Future of Digital Services. In the guide, we explore five trends that are transforming the way government serves citizens in the digital age. There’s more to digital services strategy than placing information online. You also have to draw citizens to your portal and getRead… Read more »
There are many things in life I hope to accomplish, and speaking in public is one of them. The only problem? I shiver at the thought of actually stepping on stage…but lucky for me, I don’t have to do it tomorrow. However, yesterday morning I did have to present to twenty people. My hands wereRead… Read more »
Citizen engagement is as old as the idea of government itself. However, with the advent of real-time communication technology, citizen engagement has become so easy that it is now an expectation of the average citizen who assumes that their feedback will be not only heard, but responded to. This feedback is happening everywhere – onlineRead… Read more »
A few days ago, we highlighted King County’s governmental offices’ transition to cloud computing. We threw around a bit of tech jargon as well – virtualization, software as a service, and legacy systems. However, for King County, the technology simply served as an enabler for the changes currently taking shape. The real transformation took placeRead… Read more »
No doubt you’ve listened to some of the more colorful speeches this graduation season. But many of us―who are long past our cap and gown days―may not consider ourselves students anymore. In reality, we’re learning all the time: reading articles, talking to colleagues, retweeting, leaving comments, listening to podcasts…the amount of information we absorb isRead… Read more »
As summer approaches, you may be looking for ways to make your neighborhood, town, or city more fun and engaging. If you are, our friends at CommunityMatters have a ton of ideas for way you can do that! CM recently shared two posts (here and here) with ideas for making your space more engaging andRead… Read more »