A new technology has emerged — known as “answer engines” — that replaces the keyword search engines we know so well with natural language processing that understands what we actually mean when we ask a question.
Search Results for: plain language
The Ethics of Inclusive AI
As artificial intelligence (AI) becomes increasingly integrated into our lives, it’s vital that AI systems serve all members of society. AI should be inclusive, fair, and without bias.
Talk the Talk: 3 Software Security Concepts to Know Now
The software security world uses lots of complicated terminology. We break down, in simple language, some of the most important vocabulary.
How Voice Recognition Can Improve Constituent Satisfaction
Voice recognition can improve engagement, security, and both employee and constituent experiences.
Ensure the Best Work Experience All Year Long With the Federal Employee Viewpoint Survey (FEVS)
Unhappy government employees may struggle to happily provide government services. But using feedback from OPM’s annual Federal Employee Viewpoint Survey (FEVS), agency leaders can better gauge their employees’ needs and concerns, and work to improve the organization accordingly. That can make a world of difference.
What Agencies Can Learn from the Space Force’s Digital Workforce Training
The Space Force has a comprehensive plan for training its IT professionals and keeping them up to date. Agencies at all levels can learn from the program.
Making Others Feel Good Is Not the Goal of Appreciation
Studies show that employees who feel appreciated at work are happier there, and that there’s a big disconnect between how well managers think they appreciate their employees and how employees actually feel. “Recognition,” after all, is not the same as “appreciation.”
Coping With Confusion: Tips for New Hires
government is an incredible and complex mechanism, and [you] need to understand how to navigate your bureaucracy
Nov. 15 – Open Season – Understanding and Unlocking the Right Benefits
Do you need an HSA or a FSA? Does your insurance cover your children? What about a parent? Should you choose a plan with a low deductible or a high one? If any or all of these questions seem baffling to you, you’re not alone. The world of insurance and its accompanying acronyms and languageRead… Read more »
6 Ways to Aid Innovation
Innovation can be tough, especially at public-sector agencies. Here are six ways to ease the process and benefit your organization and workforce.









