Don’t Settle for Good Enough: How to Create Impactful Customer Experiences
With the right technology and mindset, the Census Bureau was able to bring data to decision-makers agencywide in the first digital census.
With the right technology and mindset, the Census Bureau was able to bring data to decision-makers agencywide in the first digital census.
Years in the making, the 2020 campaign plan was ramping up for the final big push when the pandemic hit, forcing the communications directorate to rethink its plans.
Randall Knol, an IT specialist at the Census Bureau, explains how the agency is implementing AI to correct data imputations caused by human error.
With the explosion of data in the government, increased collaboration and information sharing are important goals for any agency. Recent legislation, such as the DATA Act and the Cybersecurity Information Sharing Bill, provides extra incentive for agencies to achieve those goals. However, data often resides in disconnected silos, making that collaboration and sharing difficult.
Creating plans that can adapt and evolve based on advancements in technology is one of the biggest challenges facing all government organizations. Here’s how you can do it successfully.
Every data point is a puzzle piece with its own shape, function and origin. To get a complete picture that influences your decisions about everything from organizational change to user-friendly web principles to communicating within an organization, you have to start grouping things together.
In this space over the coming weeks, we hope to turn your attention to the many ways the Census Bureau has met the digital challenge while at the same time transforming our approach from agency-centric to more information and customer centric. We understand that in an age of mobile technology, people are used to getting… Read more »
Whether a country is executing its first or its 24th census, it will create and process a wealth of data and statistics. These official statistics must be authoritative and trustworthy, because they will be used to inform policy decisions for years to come.
Hackers, hackers everywhere. If you’ve been following the news recently, the “hacker” label probably doesn’t give you a warm-fuzzy sensation. But hackers aren’t always bad guys. To the software development community, hacking simply means taking a piece of code and altering it. It can be used for wrongdoing, but it can also be used toRead… Read more »
Photo Credit: U.S. Census Bureau, Public Information Office Although the 2020 Census is about 6 years away, preparations are well underway. The Census Bureau has designated today as Census Day 2014, as the Bureau is conducting its first significant test of the methods and technologies it’s considering for the 2020 Census. We have often reportedRead… Read more »