There are a lot of interesting trends shaping government – the move to self-service platforms, cloud, mobile and leveraging big data. Although these trends are unique, one constant is that across all emerging trends, they are powered by documents. Proper document management is essential to deliver services in new ways and improve internal efficiencies. AsRead… Read more »
Government faces the proverbial crossroads so often that it is almost not worth using the metaphor. But one advantage of a moment of crisis, like our recent economic downturn and budget woes, is that it leads to wholesale review of how we run the day-to-day business of government. In IT, this has led to centralization,Read… Read more »
Last week’s Esri International Users’ Conference was one of the happiest and most energetic software conferences ever. And why shouldn’t it be? The breadth of GIS usage, especially for government, has grown, and the variety of ways to use GIS and the opportunity provided by Esri’s ArcGIS Online will bring another wave of growth. FromRead… Read more »
In both the private and public sector, the need for increased operational efficiencies and cost reductions are driving IT adoption. The challenge for organizations today is that even though adoption is essential to transform their organization, an emphasis must be placed on preparing for future operational needs. This is a challenging balance for government organizationsRead… Read more »
Conversations on citizen engagement tend to discuss the proper role of government and explore the proper engagement levels of citizens. Yet, before any of those important conversations can take place, agencies need to focus on setting the proper citizen engagement foundation, which will allow organizations to build new and innovative citizen engagement strategies. Post HighlightsRead… Read more »
One of the lessons learned from our recent report, Crafting a Comprehensive Digital Government Strategy, was that agencies need to develop strategies to scale services and leverage existing technology within the agency. In many cases, agencies can identify new insights and improve workflows by leveraging existing technologies. One example is how agencies can leverage enterpriseRead… Read more »
State, local and federal government officials are all looking at ways to reduce the time, cost, and improve processes for service delivery. As resources shrink and demand increases, organizations are pressed to find new efficiencies in an already resource limited environment. Due to this dynamic, now, like never before, organizations must focus on workflows, leverageRead… Read more »
Enterprise Content Management (ECM) technology is helping to transform how government delivers services. The post below briefly highlights ECM technology and the benefits of ECM. Government is certainly in a transitional period as to how services are delivered, and core to this transition is freeing government of the burden of paper, and placing workers, staff,Read… Read more »
Please join us for this exciting event: Register here – http://www.nccaiim.org/Programs/program1302.htm What happens when you take “Big Bucket” scheduling for automated recordkeeping to the next level? How do you go about converting your current records schedules to “Super Buckets”? Why do it? Hear about an actual project using “Super Bucket” schedules in combination with auto-classificationRead… Read more »
Last week as I walked the exhibition hall at FOSE 2011, I was amazed at how much innovation is aimed at making our United States Government (the greatest in the world) even better. I had some great conversations with government employees, consultants, and vendors who are trying hard to make agencies more efficient, more effective-inRead… Read more »