I was delighted to have the opportunity to interview Mark Lloyd, Chief Executive ofCambridgeshire County Council (in the UK), recently. Since taking up his post, Mark has written a prolific internal blog about his work at the Council to inform and engage with his colleagues at all levels of the organisation.
Local Government People lump local government into one big group. But obviously it is different to be a rockstar one-person IT shop like Dustin in Manor, TX Than X,000+ CIO shops in New York City. When people talk about how local government can be more innovative, I believe that is somewhat true. But it isRead… Read more »
We had a fantastic London LocalGovCamp yesterday. LocalGovCamp is really a series of events across the country – local government unconferences focusing on the use of social media and collaboration in local government (and it’s not all techy – lots of it is about rethinking the way local government works and radical efficiency). For theRead… Read more »
All I can say is wow. Despite about 45 nervous seconds of initial silence as Seesmic reloaded, the first inaugural #localgovchat went extremely well with more than 60 contributors and 295 tweets in an hour. We had localgovvies from Massachusetts, Rhode Island, Virginia City of London (Canada), Tennessee, Texas, Illinois, Australia, California, Toronto and more.Read… Read more »
So what exactly is #localgovchat and what do we hope to accomplish? As you can see from our first post, we want to start what we hope to be an ongoing, open dialogue between local government communicators – public relations, community outreach, webmasters, graphic designers – in hopes of sharing ideas, our successes and ourRead… Read more »
Great day at CityCamp…over 100 campers of all types talking interesting topics from data to journalism to visualization to cultural changes in government. After a thrilling day, a great dinner was held…personally I met fascinating people from Seattle to DC…from non-profits, for-profits, gov’t agencies…large and small…. See this great video… I’m excited for day 2Read… Read more »
So today is the start of CityCamp…. There has been a really cool introductions going on via the citycamp listserv and it looks like a fascinating bunch of people. A couple quick thoughts: CityCamp seems to bring slightly different people than the Gov 2.0 Camps and conferences I’ve been to. For example: -More journalist-related, hyperlocalRead… Read more »
GovLoop and Code for America are pleased to announce the winner of the CityCamp Challenge! And the Top 4 vote-getters are: * City Sourced (1,146 votes) – Muni Rep – Being finalized * SeeClickFix (1,061 votes) – Muni Rep – Rob Smuts, New Haven, Connecticut * GraffitiTracker (359 votes) – Muni Rep – John Ewing,Read… Read more »
Surveying your customers is likely one of the most important things you can embark upon in the development processing system. Customers can be brutally honest if the survey process is confidential and timely. However their feedback often provides clarity on priorities for improvements, bottleneck areas, and generally gives a snapshot about frustrations they have experienced.Read… Read more »
Image by zachstern via Flickr Jack Pickard has a great post about policy on council staff blogging, which is sparked by Cambridgeshire making their Social Network and Blogging Policy publicly available. He notes that it is mercifully brief and written in plain English but points out that the bit which relates back to the council’sRead… Read more »