This week’s questions come from federal managers at the U.S. Departments of Education and Energy. Please continue sharing your ideas and questions by leaving a comment or emailing me at [email protected]. To continue reading, please click here.
Two good things happen in a formal presentation. The salesman learns what is wanted, and the prospect learns what is available. Especially with services, we can provide more of what the prospect wants, if only we knew what they wanted. The trick is to not get too attached to our model of what we areRead… Read more »
It is that time of year again when organizations have social functions. Always remember that work social events are an informal extension of the organization. So to make sure you are politically savvy I have put together some Dos and Don’ts for your sucess this social season. Don’ts Don’t lie and not show up Don’tRead… Read more »
This post originally appeared on my primary blog, “Social Media Strategery.” “The Social Media Strategist must choose one of two career paths – build proactive programs now…or be relegated to ongoing cleanup as social media help desk.” Not surprisingly, Jeremiah Owyang and the Altimeter Group have put together yet another thought-provoking report chock full ofRead… Read more »
With the midterm elections safely behind them, elected officials now come to the most difficult part of their adventure—leading and making good on all of those campaign promises. An election is never an easy endeavor and the dirty little secret is that the real work begins after victory is declared. The challenge before the nextRead… Read more »
Everyone is talking about social media, but what is the purpose of investing time in these efforts from a government perspective? There are several reasons why it makes sense to invest time on-line. Here are three major ones: Learn what customers are saying about your services Make relationships with people in your community Allow yourRead… Read more »
GSA is giving a boost to telework efforts! In October 2010, the U.S. General Services Administration announced a significant step toward reducing greenhouse gas emissions. They also expect to save millions of federal travel dollars in the process. Early in 2011, GSA will open “virtual meeting centers” in federal buildings across the country. When operational,Read… Read more »
I’ve been reflecting lately on my brief sojourn into education reform prior to returning to “the world.” Several things I learned there, including the idea that how brains work and how people interact represent new fields of study to the Field of Education. (With apologies to any of my new Ed friends, please correct meRead… Read more »
This post began as “Is Everyone a Leader?.” I quickly realized that this is truly determined though the crashing together of needed skills, desire or duty, the situation, and timing. John Wayne typically played characters that are leaders – people follow him over the hill or turn to him for “The Plan.” To the contrary,Read… Read more »
Your email inbox is overflowing, your phone is ringing constantly, and your assistant is on vacation. Requests are pouring in for more detailed information about the council meeting, and you haven’t even turned on your computer yet. If only you could check-off the most important post-meeting task, “Finish Minutes,” within an hour of arriving intoRead… Read more »