Posts Tagged: internal

DHS CFO Peggy Sherry Heading to Tax Agency

Peggy Sherry, formerly chief financial officer at the Department of Homeland Security since April 2012, has been appointed deputy commissioner for operations support at the Internal Revenue Service. She will officially start in her new position Nov. 4 and succeed Beth Tucker, who retired from the IRS at the end of last September, the tax… Read more »

But Wait, There’s More!: Part II of an Interview with Pamela Wright, CINO of NARA

Innovation is one of the many buzz words floating around federal agencies. In a recent interview, Pamela Wright (CINO of NARA) shared the innovation goals of the National Archives and explained two projects that are looking to achieve those goals. As promised, below are three more goals, as well as descriptions two successful projects that… Read more »

Managing Risk the Smart Way

Which risks can be managed using a compliance model vs. which risks need other approaches? Robert Kaplan and Anette Mikes provide a framework in a great Harvard Business Review article. In their HBR article, “Managing Risks: A New Framework,” Kaplan and Mikes say: “risk management is too often treated as a compliance issue that can… Read more »

Edelman Trust Barometer Results: Worry or Opportunity?

By now, most government communicators have probably seen the Edelman Trust Barometer summaries that keep highlighting that trust in government fell once again. This sounds really terrible for those of us who communicate for the government, but looking deeper into the report shows that this is actually an opportunity for us rather than a problem…. Read more »

What Kind of Online Community Do You Have Behind Your Firewall?

As CIOs and Chief Knowledge Officers bring tools that have been used on the Internet – blogs, wikis, microblogs, profiles – behind the firewall, they tend to expect the same results. “We’ll have our own Wikipedia!” Or Facebook…or Twitter – you name it. Unfortunately, as many have already discovered and many more will continue to… Read more »

Lessons from Internal Social Media at Department of State

Tiffany Smith from the Department of State recently spoke with Professor Ines Mergel’s Government 2.0 course at Maxwell about Diplopedia and other internal social media tools within the agency. Below, I summarize 5 key lessons from the lecture that may be applicable to internal social media use at other government agencies. 1. Internal social media… Read more »

Bryan Sivak on Digital DC: How to Create a New Culture of Digital Government

Hey Govies! I just got off the phone with Bryan Sivak, the former CTO of Washington DC, a little while ago. We were prepping for this Thursday’s PdF Network conference call (1-2pm EST). The topic is “Digital DC: How to Create a New Culture of Digital Government.” We’re both really psyched for this conversation. Bryan… Read more »

The Career Path of the Corporate Social Strategist: An Introspection

This post originally appeared on my primary blog, “Social Media Strategery.” “The Social Media Strategist must choose one of two career paths – build proactive programs now…or be relegated to ongoing cleanup as social media help desk.” Not surprisingly, Jeremiah Owyang and the Altimeter Group have put together yet another thought-provoking report chock full of… Read more »

Get Your Head Out of That Gantt Chart and Do Some Thinking Once in a While

This post originally appeared on my external blog, “Social Media Strategery.” I know we’re all busy. We have deadlines to meet, emails to write/respond to, projects to work on, management issues to take care of, errands to run, families to care for, and many many other things that we do on a daily basis. To… Read more »