Following the procurement and acquisition cycles of leading companies can be a daunting process, yet it is often the best way to predict which technologies will become essential in the years to come. An important example of an acquisition with this kind of significance is Oracle’s recent purchase of Big Machines, a cloud-based platform. AtRead… Read more »
In a recent blog post I outlined the four main pillars of Project Intelligence, a new approach which seeks to improve government project execution by providing project managers with more information to make better decisions. In the era of budget cuts and limited resources, finding new ways to keep projects on time and in scopeRead… Read more »
The economic pressures government agencies feel from the uncertainty of budget cuts, real-time shut downs, and sequestration affects every part of an organization. The Project Management Office (PMO) is no exception. In a recent blog post, I discussed a new approach, Project Intelligence (PI), which seeks to improve project execution by providing project managers withRead… Read more »
Customer service is one of the most important aspects of a successful company. Good customer service can increase company sales, raise competition, and enhance the image of a company. These same attributes can be applied to government agencies as well. Good customer service will enhance the public’s image of government, and give citizens a senseRead… Read more »
There’s a lot going on in government today. The economic pressures agencies feel from the uncertainty of budget cuts and sequestration effect every part of an organization, including the Project Management Office (PMO). The PMO is responsible for monitoring and administering government IT projects. As time goes on, priorities shift, technology advances, and new regulationsRead… Read more »
According to a recent GovLoop survey, analytics can improve the efficiency, productivity, and resource allocation of agencies. Additionally, we have seen countless ways analytics can improve transparency and drive better decision making for government agencies. But did you know analytics also propelled Team USA to one of the greatest comebacks in sport’s history during theRead… Read more »
Contrary to popular belief, teenagers are not the only ones posting pictures and content on social media platforms. Federal, state, and local government agencies have been implementing commercially provided media technologies to promote their services and support their missions. The U.S. Government Accountability Office (GAO) highlighted several distinct methods that 23 of 24 major agenciesRead… Read more »
The notion of e-governance has become prominent in recent years. Agencies around the world are now implementing technology into how they function and deliver services to citizens. Their objective: to distribute information more effectively, universally, and clearly to people. While the Internet undoubtedly fostered the evolution of e-governance, a new development has emerged that canRead… Read more »
Even as the summer draws to a close, summer wildfires continue to rage throughout the United States. In Yosemite National Park, a 371 square mile fire has destroyed homes and wildlife. The fire is 80% contained, but a great deal of work still remains to rebuild and help those affected. The government has already spentRead… Read more »
According to a study conducted by the Society of New Communications Research, “59 percent of respondents say they regularly use social media to “vent” about their own customer care frustrations.” Social media has changed the way organizations (public and private) interact with citizens. Organizations can have people fill out surveys in under a minute, shareRead… Read more »