Tips for Going Digital When your Agency Loves Paper
It’s easy to say “let’s go digital” but another matter to get organizational buy-in, especially when you work at an agency that has used the same paper-based processes for decades.
Posts Tagged: technology
5 Ways to Use Technology for Business Process Improvement
We’re done implementing new technology – now what? Implementing technology and improving business processes go hand in hand. Technology enables business process changes and improvements.
How to Outshine 95% of Government Managers
Here’s what virtually no government manager knows about their job.
6 Things to Consider When Implementing New Technology
Implementing new technology can be challenging. Here are six things to consider when implementing something new.
What the Rise of GovTech Means for You
Prediction: GovTech startups are going to knock the socks off of traditional IT vendors – we’ll all be better off for it.
Learning to Speak Greek
Those of us who are a little older tend to be rather apprehensive about learning new ways to use our computers. It’s similar to thinking about learning a new language – we just don’t know if we’re too old to start! But change is inevitable and it’s how we grow. If we don’t accept the… Read more »
Here’s What You Missed From the Latest FITARA Hearing
During the hearing, DHS CIO Luke McCormack and State CIO Frontis Wiggins provided an inside look at what’s being done at their respective agencies to further FITARA implementation. This is what happened.
Software Defined Network (SDN): Most People Miss the Point
I get asked about software-defined networks (SDN) quite often and at this point I sort of expect that most people have no idea what it means. Yeah they can explain that SDN stands for Software Defined Networking, but then they quickly go on a rant explaining the virtues of OpenFlow[1] and how managing physical switchesRead… Read more »
Keep it Simple, Keep it Digital
Make your digital platform compelling, personal and useful by ensuring that it’s accessible everywhere. That way, you can better engage with citizens and show them that your digital approach is geared toward making their lives easier.
Fostering Citizen Engagement Through Text Messaging Campaigns
As we move further into the 21st century, mobile engagement has been particularly effective, but with so many channels available, agencies have struggled to develop best practices and standard processes. One tool that is proving popular, however, is text messaging campaigns that reach a broader audience.