The Clinton Administration promoted customer service. The Bush Administration expressed sympathy for taxpayers. The Obama Administration has advocated citizen engagement. So, who are we? Customers? Taxpayers? Citizens? Or something else? And how should government managers respond, given the differences implied by these various roles? A recent academic article by Georgia State University professor John ClaytonRead… Read more »
By Guy Clinch Now Playing: Avaya TechTalk 010: Next Generation 9-1-1 Now! Listen now! Introduction: How organizations and Government can obtain many of the values of NG9-1-1 today – In this episode of Avaya Tech Talk APNPodcast host Guy Clinch, engages in conversation with Tim Kenyon, President of Conveyant Systems, Inc. and Matt Serra, Sr.Read… Read more »
Is there anyone at the state government level who is involved with disaster recovery implementation and testing? I’d be especially interesting in hearing from people in DHSS. Here’s the deal in a nutshell. Delaware Health & Social Services (and more broadly, Delaware state government in general) contracts with a private company to help us withRead… Read more »
As web-based technology platforms become more and more prevalent in the government, it’s important that agencies choose the one that’s going to give them the utmost flexibility. That’s why selecting one that has an open architecture and API is so important. This it allows agencies integrate systems and work between multiple workflows without redundancy. Also,Read… Read more »
Microsoft Security Essentials Antivirus Microsoft Published an Antivirus that was reduce your Security Threat. Windows Genuine Benefit
Government Executive’s cover story this month is the often neglected debate on federal domestic partner benefits. Though the Domestic Partner Benefits and Obligations Act has been introduced every session since 1997 it’s never been voted on by either the House or Senate, and only got its first hearing last fall. External gay rights groups haveRead… Read more »