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Employee Experience, Leadership

Boost Employee Engagement and Retention: EQ Strategies for Leaders

Boost engagement and retention by leading with emotional intelligence, to create a motivated, loyal team that thrives under your leadership.

August 13, 2025
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Carolyn Mozell
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Tags: emotional intelligence, employee engagement, Featured Contributor, retention

Communications, Employee Experience, Learning, Tech

Why Your Users Need a Quick Start Guide 

Write a quick start guide, and you’ll give your users the kind of short documentation they need to get started with your product or service.

August 13, 2025
Leslie O'Flahavan
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Tags: Featured Contributor

Analytics, Tech

Data Stores: Hub, Mesh, Lake, Lakehouse — What Is Right for You?

Determining the “right” data store can be challenging. This provides a quick guide to help you determine what store might fit your needs.

August 7, 2025
Dan Kempton
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Tags: data storage, Featured Contributor

Artificial Intelligence, Learning

4 Ways Agencies Can Use AI to Improve Workforce Training and Identify Skills Gaps

By analyzing individual skill levels and learning behaviors, AI can dynamically tailor educational content, pacing, and support in real time. The result is a deeply personalized learning journey that goes beyond what traditional classrooms or even what one-on-one instruction can offer.

August 7, 2025
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Burnie Legette
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Tags: AI training, training

Leadership, Well-Being

Hidden Truths That Make Leading Feel Like Flow

In a world of constant change, these 7 timeless truths offer a new way to lead—with alignment, not control, and energy that builds momentum.

August 7, 2025
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Deborah Burns
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Tags: Featured Contributor, flow, mindfulness

Human Resources, Leadership, Workplace

MEI — Or Just MEH?

EO 14173 will transform workplace culture. These strategies elevate merit, excellence, and initiative over popularity, mediocrity, and complacency.

August 7, 2025
Adeline Maissonet
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Tags: EO 14173, Featured Contributor, Merit

Artificial Intelligence, Digital Government

Red Tape Rodeo: Can AI Lasso Compliance Without Getting Bucked Off?”

AI might be the fastest horse in the digital transformation race, but it needs guidance to keep from going into the ditch — and taking your agency with it.

August 7, 2025
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Dr. Rhonda Farrell
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Tags: compliance, Featured Contributor, FOIA, NIST

Artificial Intelligence, Learning, Workplace

Practical Advice for Navigating the Age of AI: Finding Your Footing on Terra Incognita

While the AI-driven future if fraught with unknowns, you can still prepare — and you’ll be better off if you do.

August 7, 2025
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Matthew Kilbane
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Tags: Change Management

Communications

Words and Phrases We Hate: A Non-Definitive List

Some words and phrases are so annoying or inaccurate that they hurt your writing rather than help. Here’s my list of pet peeves.

August 7, 2025
Leslie O'Flahavan
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Tags: Featured Contributor, writing

Citizen Engagement

Writing Effective Event Evaluations

Evaluations help you plan and improve future events. Here’s a helpful template for writing your evaluation questionnaire.

August 7, 2025
Miriam Edelman
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Tags: Featured Contributor, meeting evaluations, meeting planning

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