From Imposter to Empowered: Conquering Self-Doubt
Combat imposter syndrome and cultivate unshakeable confidence in your government career. Learn practical strategies to overcome self-doubt, embrace a growth mindset, and thrive amidst uncertainty.
Make Constituent Services More Accessible
Accessibility ensures that all citizens, regardless of their circumstances, can understand and utilize the support available to them. Prioritizing accessibility also enhances civic involvement and promotes equity. In short, understanding how to improve accessibility helps government agencies to better fulfill their mission of serving the public. During our recent CX Community of Practice, Michelle Pinsky,Read… Read more »
Mentorship in Government: Building Stronger Careers and Agencies
Professional mentorship helps both the mentor and the mentee. Mentorship programs can raise retention rates and improve job satisfaction for both.
How to Host Accessible In-Person Events – Part #1
To make events accessible to people with disabilities, it helps to check out the venue in advance. Here is a checklist of things to look out for.
How to Grow People: Insights from Parenting for Leadership
Raising children and leading teams both require presence. Learn how noticing, nurturing, and being here — now — shape human growth.
3 Enjoyable Meditation Alternatives
3 ways to experience meditation when you’re short on time, beginning to practice, or looking for alternatives.
Empowering Tomorrow’s Workforce Today — Why Reskilling and Upskilling Matter More Than Ever
As agencies learn to leverage AI, workforce reskilling and upskilling will be more important than ever. Here are tips for doing them effectively.
How Public-Sector Leaders Can Build Aligned, Collaborative Teams
Even top teams stall without trust, clarity, and alignment. A strengths-based reset helps public sector teams reconnect and perform better.
AI: Use a RAG to Dress Up Your LLM
Basic LLMs cannot be expected to know your agency/company’s business practices or proprietary information. Implementing RAG will improve the responses as that data is associated with user prompts. It will require effort though to implement.
The Sound of Silence: The Critical Importance of Feedback
Feedback is an essential in the workplace. But how it’s given — and how it’s received — make all the difference in building a healthy work environment.