Bridging the IT-OT Cyber Skills Gap: New Reskilling Pathways for Government
There’s a growing cybersecurity skills gap between IT and operational technology (OT). But OT security is critical and needs more attention.
How to Host Accessible In-Person Events – Part #2
Disability relates to all aspects of events. In Part #1, I discussed how to determine that a venue is accessible. But there are other aspects to consider.
Talent Is the New Compliance: Meeting EO Mandates With Workforce Agility
In a new era of Executive Orders and staff reductions, upskilling the existing workforce may be the only way to cope. Online training can help.
A Mandate for Urgent Leadership: Decision-Making at the Speed of Now
With defense acquisition delays mounting, Michael Duffy’s call to “move with urgency” sets a bold new standard. Meet it with leadership.
From Imposter to Empowered: Conquering Self-Doubt
Combat imposter syndrome and cultivate unshakeable confidence in your government career. Learn practical strategies to overcome self-doubt, embrace a growth mindset, and thrive amidst uncertainty.
Make Constituent Services More Accessible
Accessibility ensures that all citizens, regardless of their circumstances, can understand and utilize the support available to them. Prioritizing accessibility also enhances civic involvement and promotes equity. In short, understanding how to improve accessibility helps government agencies to better fulfill their mission of serving the public. During our recent CX Community of Practice, Michelle Pinsky,Read… Read more »
Mentorship in Government: Building Stronger Careers and Agencies
Professional mentorship helps both the mentor and the mentee. Mentorship programs can raise retention rates and improve job satisfaction for both.
Use ‘Sound Bites’ and ‘Bridging’ in Media Interviews
By using these media techniques, a good spokesperson will know how to answer a difficult reporter question with a prepared, key message.
How to Host Accessible In-Person Events – Part #1
To make events accessible to people with disabilities, it helps to check out the venue in advance. Here is a checklist of things to look out for.
How to Grow People: Insights from Parenting for Leadership
Raising children and leading teams both require presence. Learn how noticing, nurturing, and being here — now — shape human growth.