The State of Customer Experience in Government
We surveyed more than 130 federal members of the GovLoop community about customer experience (CX) prioritization at their agencies, and their responses shed light on the disparities.
We surveyed more than 130 federal members of the GovLoop community about customer experience (CX) prioritization at their agencies, and their responses shed light on the disparities.
At a recent GovLoop Virtual Summit, we spoke to a federal IT official about how AI is helping with datasets on everything from public transit to road safety.
With campaigns of mass and fake comments plaguing public feedback mechanisms for regulatory agencies, GSA seeks public input on potential solutions.
There may not be a map to the future, but Esri’s story map technology certainly seems to be taking us in the right direction.
This blog is the second of six upcoming articles from GovLoop about the growing cybersecurity threat known as ransomware.
Agencies that combine cloud’s elasticity with LMS suites can tailor the learning development tracks that are best for their employees and missions.
Some enterprise IT teams are adopting hyperconverged infrastructure (HCI) as an alternative to traditional infrastructure solutions.
Trust is essential in all organizations. By practicing these tips, you and your team will foster a more collaborative and successful workplace.
The guidebook helps individuals and teams seeking a primer to better understand the key legal, technical and cultural components to data sharing governance.
DevSecOps requires new tools and tactics, as it builds on the cultural changes of DevOps to integrate the work of security teams sooner rather than later.