Cloud-Based CX Helps Agencies Upgrade the Customer Journey
Transitioning to a cloud-based CX solution is how agencies will reap big rewards in terms of more efficient operations, easier management and better CX.
Why DevSecOps Matters in Government Today
Today, leading governments are working to integrate security into their DevOps practices and culture, ensuring that public sector innovation can be delivered securely – and creating an evolved approach called DevSecOps.
Map, Analyze and Act on Threat Intelligence in One Place
Government IT and security personnel need an ecosystem exchange to be able to map, analyze and act upon threat intelligence in one place.
Evaluating Life Insurance Coverage Outside of Open Season
Although Open Season is over for federal employees, it’s a great time to evaluate your life insurance coverage. Here’s what you need to know.
First to Automation, NASA Takes RPA Agencywide
With the launchpad of its Washington Bot, NASA’s project has served as a model for RPA efforts at the General Services Administration and other federal agencies.
Government’s Dilemma: Modern Goals, Legacy Systems
Often when agencies think about modernizing systems, they think about implementing a cloud solution, but automation is also essential to embrace the power of efficiency.
Federal Ransomware: A Startling Risk
This blog is the first of six upcoming articles from GovLoop about the growing cybersecurity threat known as ransomware.
3 Tips to Avoid Burnout at Work
If you are struggling with burnout in your career, or even just feeling stressed or frustrated at work, here are three tips to help you keep ice cold.
People Plus Machine: North Dakota’s Future Workforce
GovLoop spoke with automation leaders in North Dakota’s government on a number of topics, including automation use cases, best practices and workforce impacts.
Introducing the NextGen Book Club
Starting today, the new GovLoop and NextGen Book Club will cover six books about leadership that public servants can enjoy throughout 2020.