For better or worse, output is generally considered a key indicator of productivity at work. But when all the focus goes into how much work we’re getting done, burnout is an obvious consequence. As supervisors, this can be a very difficult thing to manage. How can you lead an effective team that meets goals andRead… Read more »
New technologies and tools are bringing effective modernization within reach. Jonathan Alboum, Federal CTO at ServiceNow, explains how.
Are government agencies putting their systems and data at risk by trying to apply the principles of risk management to cybersecurity? John Kindervag, Chief Evangelist at Illumio, thinks so.
Chatbots have grown in popularity for good reason: They’re friendly, helpful, and make information readily available. The benefits are arguably even more significant in government applications. They’ve become a reliable tool for delivering constituent services while saving agencies time and resources. In a recent CX Community of Practice, What You Need to Know About BotsRead… Read more »
In this video interview, Matthew Graviss of Atlassian discusses the tangible benefits that automated workflow solutions offer, particularly to non-IT teams.
If you can’t manage yourself, you’ll eventually lose the right to manage others. Here are some tips to improve your self-management skills.
Change is inevitable, but career derailment isn’t. This article gives government executives a toolkit for navigating transitions — whether it’s a leadership shakeup, policy shift, or that mysterious reorg nobody fully explained. Learn how to turn disruption into your next big opportunity.
AI governance crosses departmental lines. A unified governance approach helps this new technology meet constituent needs — safely and securely.
This year, it’s particularly important for people-leaders in government to know what employees value. Learn how to understand and invest in what workers are looking for.
Government employees need the ability to clearly communicate, and active listening is the foundation of that.
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