Why Curiosity Is Your Agency’s Secret Weapon
Innovation often feels like a rare, big breakthrough that changes everything. But in reality, innovation is driven by curiosity.
Nature’s Remedy: How You Can Combat Burnout and Boost Well-Being
In our modern world, we’re often caught in a whirlwind of thoughts, plans, and to-do lists. We become disconnected from subtle cues and signals that our bodies constantly send us — the gentle nudge to rest, the surge of energy that invites movement, the quiet whisper of intuition.
Try a Zigzag Career Path
Sometimes your career path isn’t a straight line. Here’s how that can work to your advantage.
Every Project Needs a Plan
Good CX isn’t about having a well-staffed CX office: It’s having CX inform every organizational decision. CX needs to be a priority — and a core capability — in all departments.
How to Be a Nimble Employee
Coping with technological change in the office takes some special skills. Here’s how to cultivate them.
A 21st-Century Education in Ohio Prisons
Education can make a big difference for people leaving prison. Here’s how one state uses technology to enhance options for incarcerated students.
AI Practices for Better CX
When AI implementation focuses on users, it promotes trust and facilitates better agency services. Here’s how Vermont makes it happen.
Delivering AI at Scale Without Missing a Beat
In this video interview, Jason Langone of Nutanix discusses how agencies can deploy AI at the enterprise level without compromising reliability, flexibility or security.
How Supervisors Can Navigate Negativity
No workplace is completely immune to negativity and naysayers, and it remains a difficult issue for supervisors to handle head-on. Which is exactly why this month’s virtual networking discussion focused on this topic. Read on below for more insights shared from our featured speaker, Patricia Pierre, a career coach with Howard County Government.
GTFS: The Secret Sauce Behind Rider-Facing Transit Information
In this video interview, experts from Actionfigure discuss the General Transit Feed Specification (GTFS), how it underpins real-time rider information, and where agencies can find help managing it.