A 2023 career goal may be to better familiarize yourself with some key technologies that are currently in the early stages of use in government – artificial intelligence and zero trust.
The GovLoop Featured Contributor Program is now accepting applicants for its next group of writers. The program is a wonderful opportunity for government employees, industry representatives, and thought leaders to connect with GovLoop’s 300,000+-person community. Apply today!
There was a time when government paid little attention to how consumers interacted with it, and the Department of Veterans Affairs was no different. But today, the VA is at the forefront of changing that. The VA’s deputy chief veterans experience officer explains both her vision and the obstacles ahead.
Government agencies need to uncover their constituents’ real needs in order to establish customer-centered services and comply with mandates. User research programs help agencies do that, but they can be complicated. We identified key issues and steps to consider.
Federal agencies often lack the financial resources to pay for IT modernization expenditures up front, despite the long-term cost savings of that approach. Instead, agencies are relying on on-demand consumption models that deliver simplified and predictable pricing.
We all can make a positive impact on our communities, and so as the New Year begins, we offer four ways for you to make a difference.
Agencies have a choice beyond on-prem and public/private/hybrid cloud operations that offers the best of both worlds: on-demand, single-tenant architecture.
Agencies and employees need to sharpen five skills to succeed in 2023 and beyond, including developing stronger written and oral communication abilities and better problem-solving talents. And artificial intelligence will play an increasingly significant role.
Moving data to the cloud helps eliminate silos that can make constituent services both fragmented and frustrating.
From the types of attacks that take place, constantly increasing vulnerabilities, and growing automation and digitization, it’s crucial that governments monitor their security.