How can we develop public service leaders, and what are some constraints that limit an agency’s ability to offer leadership programs?
Most supervisors and leaders spend too much time and energy focusing on their top performers and/or their low performers. But the group they should really be concerned about is the solid middle group – Joe & Jane Average. Why?
GAO released the 2019 High Risk List for this year. The report has led to savings of nearly $350 billion over the past 13 years, according to GAO.
You’re invited to participate in GovLoop and Carahsoft’s free Government CX Virtual Summit: Putting the Citizen First on Wednesday, March 20 from 10 a.m.-4 p.m. ET/7 a.m.-1 p.m. PT.
There’s a lot of buzz about machine learning in government today, given its potential to improve operations, cut costs and produce better program outcomes. But what exactly is it?
President Donald Trump released his budget proposal for fiscal 2020 on Monday, and there’s plenty in it that will affect the federal workforce.
There are a few perceived challenges that agencies face related to DevOps, most notably around culture, but with the right approaches and leadership buy-in, these challenges can be overcome.
We need to address the credibility problem for scientists. That means engaging with the public about several key parts of the profession.
Here are three strategies to boost transparency and enhance the citizen experience.
Oftentimes, people feel hindered – not helped – by government at all levels, and their discontent with the public sector is the product of unpleasant customer experiences (CX).