Shadow IT: Deciding Between “Know” and “No”
Shadow IT will continue to exist. With the emergence of AI, now may be the time to stop saying “no” to the technology and start “knowing” it.
Shadow IT will continue to exist. With the emergence of AI, now may be the time to stop saying “no” to the technology and start “knowing” it.
Dealing with unhappy constituents can be tricky, but following a structured, five-step method can help you manage these interactions effectively.
While many agencies are adopting AI to streamline services, few have implemented frameworks to manage AI risks. The message is clear: Effective AI governance reduces harm and helps ensures that automation serves the public good.
Reasonable accommodations in the workplace help people with disabilities do their jobs well and feel more at ease. Implementing RAs should be a collaborative process, and often they’re free.
What if we lived each day as if it were our first? How would that sense of wonder change our perspectives on work and life? A featured contributor explores the possibilities.
Identity proofing, or identity verification, refers to the process of gathering data and analyzing signals to confirm an individual’s identity and assess the risk of conducting a transaction with them. Many individuals have extensive digital trails, making it easy to verify their identities with a high level of confidence. But think about younger individuals whoRead… Read more »
Agencies need to tackle cybersecurity in a holistic way, relying on zero-trust strategies that shift from complex and inefficient approaches to more streamlined, process-oriented systems. Let’s explore a few ways that you can make that shift with these zero-trust best practices from Richard Breakiron, Senior Director of Strategic Initiatives for the Americas Public Sector atRead… Read more »
Easy Read documents help individuals with disabilities, people who are not proficient in English, and elderly individuals to access and understand text. Here are step-by-step tips for developing Easy Read resources.
In a world of less red tape, are you feeling liberated or lost? Discover how successful leaders are navigating deregulation and thriving when the rulebook gets thrown out — and why coloring outside the lines might be your greatest leadership advantage.
Understanding where AI succeeds in government today is critical for guiding future implementation and impact.
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