The Myth of Correcting in Private

When an off-color joke lands with a thud and every eye turns to you, knowing when to break the “praise in public, correct in private” rule can save your team’s trust and your organization’s liability. Read on for moments that demand immediate, on-the-spot correction and how to steady the room without making things worse.

NextGen Government Training Virtual Summit

NextGen: What’s On the Agenda? (Part I)

The NextGen Government Training Virtual Summit is a little over a month away, but we’re not wasting any time putting together a compelling agenda with expert speakers who will share their insights on ways you can elevate your public service impact. Throughout the day on Wednesday, May 20, you’ll hear from government and industry leadersRead… Read more »

Confronting Bias in Artificial Intelligence

An AI system recently admitted to a featured contributor that it “flows downstream on a river of human bias” and rarely gets corrected. That should change how leaders use these tools. If you rely on AI for decisions, learn three practical ways to push back on AI bias and redirect the current.