Measuring Trust Before It Disappears
Trust is essential to effective government, but it’s not managed the way finance, cybersecurity, or operations are. Maybe it should be.
When “I Don’t Have a Choice” Becomes a Leadership Trap
It’s true there are many things public-sector employees don’t get to choose. But it’s important not to let constraints become despair.
The Leadership Evolution: Why “No Brilliant Jerks” and Upward Feedback Are Redefining Workplace Success
The “star performer” model sometimes comes at the cost of excusing difficult personalities. “No Brilliant Jerks” may be the solution.
Critical Knowledge is Walking Out the Door
When an agency loses experienced employees, it also loses institutional memory. Building a knowledge-sharing culture can help stem the loss.
Digging Out of the Messy Middle, One Modernization Step at a Time
Government agencies don’t escape legacy IT with massive transformations. The path out of the “messy middle” is deliberate, incremental and continuous.
Don’t Fear Change, Let it Empower You
For government employees, the pace of change has ramped up over the past several years. While this has become a new sort of normal, it remains stressful.
AI Is Redefining Government Work Faster Than Workforce Systems Can Adapt
Artificial intelligence is changing how government work is performed faster than traditional workforce systems can adapt. Federal leaders must shift to developing dynamic competency architectures that prepare employees.
Government Modernization Starts With Information Readiness
Without information readiness, modernization becomes a collection of disconnected technology projects. Learn what that kind of readiness involves and where it applies.
You Have AI Tools. But Does Your Team Audit the Data Behind Them?
A rushed AI “analysis” exposes a gap in data literacy and human judgment. Read what leaders can do that goes beyond simply learning how to use AI tools.
Modernization Done Right: Lessons From Thought Leaders
Modernization isn’t just about upgrading technology. It’s about delivering better outcomes for the people government serves. As agencies look to improve service delivery, strengthen security and operate more efficiently, they are rethinking how systems, data and processes work together. During the July 15 webinar, How Modernization Drives Better Outcomes, government and industry leaders discussed whatRead… Read more »