Lessons From State and Local Experts
Three state and local experts share lessons they’ll carry forward into 2025.
How to Turn Public Feedback into Engaging Government Content
For most government agencies, the challenge isn’t getting feedback (most agencies have plenty.) Instead, it’s knowing how to take all those comments, questions, and suggestions and using them as your agency’s focus group, telling you exactly what your audience needs.
Short, Sweet and Significant: Crafting Surveys That People Actually Want to Take
Discover why government survey response rates are plummeting and learn 5 game-changing strategies to create surveys people actually want to take! From avoiding survey overload to respecting anonymity, this article provides practical tips to boost participation and ensure your decisions are backed by solid data. Don’t let poor survey design lead to misguided policies. Click… Read more »
How State and Local Agencies Can Join Forces to Strengthen Security
In this video interview, Palo Alto Networks’ Thomas McLellan discusses how whole-of-state security and related measures can help state and local agencies to strengthen their cyber posture
How Autonomous Agents Could Ramp Up Government Efficiency
One of the hottest developments in artificial intelligence (AI) is the emergence of the autonomous agent, an advanced form of AI that is tailored to execute specific tasks and to improve on its own performance as it goes.
Better Communications Tops Data To-Do List
Mallory Bateman, Director of Demographic Research with the Kem C. Gardner Policy Institute talks about how data can inform policy development.
Inspiring an Unmotivated Team
As a supervisor, part of your job responsibilities includes maintaining team productivity and protecting their well-being. So, if you’re seeing a seasonal morale dip (or really, any time of year), how can you help your team recover? During our recent New Supervisor’s Community of Practice session, “How to Inspire an Unmotivated Team,” Malissa Lewis, DivisionRead… Read more »
An Engaging Strategy for Audience Outreach
Improving public trust and engagement doesn’t happen by chance. It requires a strategy, a clear metric for success, and data to benchmark against.
The Balancing Act: Recalibrating Your Leadership Style
Is your leadership style tipping the scales? Discover the telltale signs of an unbalanced leadership approach and learn how to recalibrate for success.
AI and the Public Sector: Navigating Ethics and Innovation by 2030
AI in the public sector promises transformative efficiency and improved citizen outcomes, but governments must balance innovation with ethics, transparency, and privacy to unlock its full potential responsibly.