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Citizen Engagement, Human Resources

Surveying Improved Customer Experiences in Maryland

What tools can agencies use to better user experience and deliver measurable results? Gaye Adams addressed this in an interview with GovLoop.

April 10, 2019
Sherin Shibu
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Tags: customer experience, Gaye Adams, Maryland

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Cybersecurity, Emerging Tech

Best Practices for Improved Federal Security with Automation

Automating manual processes, particularly security patching, in the data center is the key factor that will allow federal agencies to meet compliance standards and keep data secure while freeing up resources for other critical tasks.

April 10, 2019
Uyen Nguyen
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Tags: automated patching, Oracle, patching, Security

Emerging Tech, Tech

The Challenges and Potential Dangers of Drones

Every new technology comes with the possibility of being used for undesirable or dangerous purposes. The future of drones will require a balance between enabling drones for good, countering drones for bad and a comprehensive air traffic management system that encompasses manned and unmanned aircraft.

April 9, 2019
Charles Werner
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Tags: C-UAS, counterdrone, drones, Featured Contributor, UAS

Human Resources, Leadership, Policy

DorobekINSIDER: The Biggest Obstacle to Good Government

Federal agencies have gotten very good at making a broken system work — perhaps too good.

April 9, 2019
Christopher Dorobek
2 Comments

Tags: budget, continuing resolution, DorobekINSIDER, government shutdown, shutdown

Career, Leadership

Don’t Break the Silos Just Yet

There are many compelling arguments for breaking silos, but I have different perspective for you to consider.

April 9, 2019
Lisa Menke
5 Comments

Tags: communication, Featured Contributor, information silos, organizational effectiveness, professional relationships, silo breaking, Team-Building

Communications, Social Media

What Government Agencies Need to Know About Emoji: Part 3

While emoji have become commonplace, using them to enhance messages has become more nuanced and, sometimes, complicated. Let’s look at some issues that emoji enthusiasts in government should know about.

April 9, 2019
Lauren Girardin
One Comment

Tags: digital communications, emoji, public engagement, social media

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Cybersecurity, IT Modernization

The Need for Better Software Application Security

Rather than ripping and replacing legacy systems, agencies are increasingly creating software applications to modernize their services.

April 9, 2019
Catherine Andrews
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Tags: application security, Micro Focus Government Solutions, TSPI

Leadership, Project Management

How Watershed Management Depends on Partnerships

Building and maintaining community and agency partnerships is vital for improvements.

April 8, 2019
Amy Kay
2 Comments

Tags: board, Coordination, Engagement, Featured Contributor, flooding, grants, management, Partnership, public-private, water quality, watershed

Analytics, Artificial Intelligence, Big Data

The Key to Scalable AI Decision-Making? Even Better Training Data

If you learn nothing else from this blog, remember this: The most important step in adding AI to any process is correctly labeling the training data.

April 8, 2019
Dominic Delmolino
One Comment

Tags: #BigData, AI, analytics, artificial intelligence, Big Data, data, Featured Contributor, innovation

Cybersecurity

How the NSA Addresses Cybersecurity Challenges

Cybersecurity has become a risk management contest, and NSA must especially consider it; anything digitally operated is part of the modern battlefield.

April 8, 2019
Sherin Shibu
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Tags: cybersecurity, Marianne Bailey, NSA

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Recent Articles on GovLoop

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