What’s the Deal With Customer Service in Government?
The November edition of DorobekINSIDER Live dives into the nitty gritty of shortcomings in government customer service and where it can improve.
Understanding Agile and Product Ownership in the Federal Government
To understand why product ownership is the key to effective Agile implementation in the government, it is important to first understand why Agile has become an essential component of the progress made toward building and delivering better digital projects in the government.
Do Great Things: Turning Passion and Purpose into Greatness
Although few of us will ever receive prestigious awards for our work, we can make our daily tasks great by doing them with great passion, focus and a sense of purpose. Doing our work as if we were producing the world’s next great product, innovation or solution elevates its meaning and importance, gives it a… Read more »
Diffusion of Innovation: Get on Board or Get Left Behind
Where do you fit in when it comes to accepting innovation? Are you on board or are you getting left behind?
Tame Your Monkey Mind and Regain Focus
Have you ever found yourself with your mind spinning on stressful thoughts? Ones that wake you up in the middle of the night? Ones that steal your energy and focus? This is “monkey mind.”
How New York City Uses Data to Manage Public Housing
The NYC Housing Authority maintains 2,500 buildings and generates 2.6 million work orders annually, all with the assistance of data analysis.
5 Ways to Make the Most of Your Mentorships
In GovLoop’s recent webinar, “Making the Most of Your Mentorships,” we explored tips and tricks for nurturing mutually-beneficial mentor relationships.
Unintended Consequences of New Government Technology
If any agency can be thoughtful about anticipating the externalities of implementing new technology, there’s no reason that “modernization” shouldn’t be a core value of an agency versus a half-hearted attempt at not falling farther behind.
What We Saw at Last Week’s Federal Tech/Cyber Job Fair
Three main takeaways from the first-of-its-kind government job fair held in Silver Spring on Nov. 6.
Surprise! Your Next Mentor May Be Hiding in Plain Sight
You may think you don’t need a mentor or may not know where to find them. But most likely, your organization is overflowing with mentors waiting to help you on your career journey.