The AI + Cyber Nexus: What Gov Leaders Need to Know Now
As AI transforms how we serve and secure, public-sector leaders must navigate the tricky space where machine intelligence meets cyber risk.
Stop, Don’t Send: Recognizing When Email Isn’t the Answer
Emails are quick and convenient, but sometimes a phone or video call or an in-person chat is more appropriate and effective. Here are five scenarios in which email is the wrong communications choice.
Data Literacy Is Essential to Success
Data literacy is an increasingly important skill in navigating today’s technical — and overall — landscape. Understanding your data and using it to make good decisions goes far beyond Excel sheets and pie charts — and understanding that is the first step toward data literacy.
Stressed Out or Overwhelmed? Give Grounding a Try
If you find yourself in a state of stress or overwhelm, try grounding. Here are 10 different grounding techniques to try, so you can find the approach that works best for you.
How AI Can Help Agencies Deliver Better Constituent Experiences
In a recent video interview, Chris Dilley of ServiceNow discusses how agencies can begin leveraging the power of AI in service delivery.
Public Health Fallout
Recent HHS cuts will likely significantly impact public health at the state and local levels. Here are some key areas of concern.
Believe in Yourself!
Believing in yourself increases your bandwidth to exercise your agency as you take initiative. Believing in yourself is your superpower.
What the Private Sector Gets Right About Process Optimization — And What Government Can Adapt
The private sector has plenty of smart business practices. Here’s how government teams can translate them to the public sector.
You May Need Kanban
Managing projects with business and technical stakeholders is tough. This approach may help.
How Can Agencies Strengthen Their Defense Against Insider Threats?
Insider threats have always been with us, but new technologies, including AI, have made it easier for network users to access and expose sensitive data.