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Analytics, Citizen Engagement, GIS

Maps Guide Life-Saving Opioid Interventions in Kansas

In Kansas, the Overdose Response Strategy team leveraged GIS to combat the substance misuse health crisis.

April 8, 2024
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Christopher Thomas
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Tags: ArcGIS, GIS, Kansas, mapping, opioid crisis, real-time data

Analytics, Citizen Engagement, IT Modernization

Delivering What the Public Expects

We interact every day with brands and services that shape our expectations of how government should engage with us. Applying for public services should be as easy as online shopping. Here’s how to get there.

April 5, 2024
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Candace Thorson
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Tags: 2024 Modernization Guide, data, servicenow, user experience

Employee Experience, Leadership

One Way to Mitigate Resistance to Change? Ask, Don’t Tell!

One of the most powerful and inexpensive ways to mitigate resistance to change is by getting stakeholder input early on, and often. Listen to people who will be most affected.

April 5, 2024
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Nina Kern
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Tags: Change Management, engaging stakeholders, Featured Contributor, inclusivity

Artificial Intelligence, Digital Government, Emerging Tech, Innovation, IT Modernization, Tech

Making Generative AI Government-Ready

This blog details how generative artificial intelligence, when used securely, can boost agency efficiency.

April 4, 2024
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Megan Pleasant
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Career, Learning, Professional Development

Being the Best Version of You: Surviving and Thriving in a Federal Government Career

The Federal Government is its own unique ecosystem that calls for your best self. To thrive in it, follow these suggestions.

April 3, 2024
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Jerry Cooney
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Tags: career advancement, Featured Contributor

Artificial Intelligence, Cybersecurity, Emerging Tech, Learning

AI in 2024: Laying the Groundwork

To get your agency ready for AI, follow these five steps.

April 3, 2024
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John Monroe
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Tags: 2024 AI guide, Bias, privacy, workforce

Well-Being

What Comes After ‘Drop, Cover and Hold’? (And Why Should You Care?)

Disaster planning is not a once-a-year exercise. Preparedness is essential. It could save your life. Here are some tips to get ready — and stay ready.

April 2, 2024
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Amy Cloud
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Tags: disaster preparedness, Featured Contributor, Great ShakeOut

Career, Human Resources

Translating Military Spouse Resumes

Military spouses face unique challenges in their career paths. But they gain resilience, adaptability, and valuable skills that employers should learn to recognize.

April 2, 2024
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Marquiesha Gillispie
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Tags: Featured Contributor, Hiring, Military spouses

plan, collaborate, deliver

Digital Government, Leadership, Learning, Professional Development

Make In-Person Work Meaningful

Workplace Transformation Strategist Mika Cross discusses how agencies can create meaningful in-person work.

April 1, 2024
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Megan Pleasant
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Tags: Management Minutes with Mika

Career, Communications, Digital Government, Project Management

The CX-EX Connection

Government agencies know that providing good customer experience is central to their mission, but much of what creates a positive experience takes place behind the scenes: It’s how happy public-sector employees are at their jobs.

April 1, 2024
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Lauren Walker
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Tags: 2023 EX Guide, CX, employee experience, EX, journey map

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