The Benefits of Using a Unified Case Management Platform
Agencies need individual solutions tailored to different case categories but also need those solutions to interoperate and share data.
Data Ecosystems Help Agencies Succeed
The three core pillars of data transformation are people, processes and technology. Here are some pointers on how each can contribute.
Professional Development Innovation: Assemble a Personal “Board of Directors”
Making career decisions alone can be difficult. Developing a network of trusted advisors — your own personal “Board of Directors” — can help.
Winners of 13th Annual Granicus Digital Government Awards Announced
Granicus has just announced the winners of its 2023 Digital Government Awards — recognizing state and local agencies that excelled in seven award categories: Changemaker, Community Engagement, Customer Experience, Digital Transformation, Operational Efficiency, Trust & Transparency, and Website of the Year.
Artificial Intelligence 101: Definitions
The more you learn about artificial intelligence (AI), the more confused you might be. Here are some helpful definitions of the most popular forms of AI to help you make sense of it all.
What GovLoop Readers Told Us About AI
We asked GovLoop readers about their AI-related thoughts and experiences. How are people using AI? What value does it offer, and what would make agencies use the technology more? Is AI more of a benefit or a risk, and why?
The Nearly Impossible Task of Creating Work-Life Balance for Parents
There are many ways that employers and colleagues can support working parents, and there are many things that parents can do to maintain balance and well-being in their lives.
Effective Workforce Case Management Helps Maintain Employee Trust
When an employee files a complaint, the process should be transparent and accountable from initiation resolution.
Cyber Awareness Month Resources
The Cybersecurity and Infrastructure Security Agency started Cybersecurity Awareness Month back in 2004 with the goal of increasing awareness around cyber threats in both the public and private sectors.
Overcoming Challenges With Observability
As agencies take steps to innovate their IT ecosystems become more complex. There are more places things can go wrong and more pressure to fix them quickly. Performance management tools can help.