Analytics

Social Media: Taking Stock in Your Government

Much of the hand-wringing in government social media practice – or more so, the decision-making behind whether to have a government social media practice – centers on return on investment, or even “return on engagement.” Does it work, and how do we measure whether it works? From measuring retweets, to numbers of fans, unique blog... Read more »

Bad Commute Day? Can anything help?

I recently posted a blog posting on my blog, Analytics for Government about Washington Traffic and whether performance management techniques can help. I've now added a survey link off the blog to get YOUR views on the Washington Commuting Scene. This is admittedly a non-scientific, non-random survey on views about traffic, but if we get... Read more »

Are the Next Generation of Government Executives more Comfortable with Complexity?

As government leaders do you believe the world is getting more complex? More volatile? If so, you’re not alone - - Sixty percent of the CEOs surveyed by IBM in our 2010 CEO Study thought the world was getting more complex, and even more, 69%, felt the world was getting more volatile. For the first... Read more »