Communications

Trends on Tuesday: Mobile Shopping Takes Off!

People used their mobile devices in record numbers on Black Friday. According to Mobile Marketing Watch Shoppers in the U.S. purchased nearly two and a half times as many items via eBay Mobile this Black Friday when compared to 2010. Correspondingly, PayPal Mobile announced a six-fold (516%) increase in global mobile payment volume compared toRead… Read more »

Emergency 2.0 Gets A Wiki: #SMEM Goes To Work December 8

For those already in the know about #SMEM and its rather large following this is great news. For those of you that have no idea what ‘m talking about, let me fill you in: #SMEM is the twitter hash tag that a great deal of emergency management professionals are using to track conversations and connectRead… Read more »

Hack day produces prototype mobile app for enhanced learning

Thanks to all who attended Developing Solutions Camp on Friday. We had an exciting day of interactive working with about 50 people in the room and 6 teams working on ideas that had been submitted under the first phase of the competition. Congratulations to the winners of the mobile application competition; the team who workedRead… Read more »

Are engaged and loyal audiences realistic goals for social media?

Http://LeonardSipes.Com Well that sounds like a silly question. But it goes to the heart of what social media really is. It’s causing many to drop out of social media efforts. I read articles from the best and brightest in social media and I’m constantly being told that I need a loyal audience of engaged fansRead… Read more »

Are Your Social Media Activities Integrated with Business Lines?

Last weekend, I attended a conference at a nice resort and brought the whole family. We tried the hotel restaurant and went on Foursquare to look for tips and a possible check-in special. To my surprise, the hotel was very active on Foursquare and offered a free appetizer for checking into the restaurant. When IRead… Read more »

The Decision to Trust Model

Last week, I posted some questions I had about creating organizational trust. Trust has been on my mind lately because of my research in complexity leadership, innovation, and culture change. A common theme in all these fields is building trust. Well, I don’t believe you can directly build trust. I believe it emerges from theRead… Read more »

Bring Code for America to Your Town in 2013!

Code for America’s Fellowship Program Join us for a Webinar on December 13 Space is limited. Reserve your Webinar seat now at: https://www3.gotomeeting.com/register/483299846 In Code for America’s first year we built more than 40 civic applications to help government provide services more openly and efficiently, and better engage with their constituents. But more importantly CodeRead… Read more »

Training and Teaching Public Speaking with A Difference

It’s Black Friday, the most commercial day of the Christmas season. You need training to go out there; you need training in crowd control, in handling anxious, obnoxious customers, in good customer service. No dynamic sales training may be required except to direct customers away from the door “prizes” they came for. –Ironically, this occursRead… Read more »