Guest post by Jim Kinter In my previous post I referenced a conversation with a colleague about a Scrum implementation that hasn’t produced the results he expected. His expectations from the outset seem to be primarily focused on productivity, but motivation and drivers for choosing Scrum is for another day. As I was mulling thisRead… Read more »
How does your IT department look from an outside perspective, maybe even your CIO’s perspective? Check out this insightful post from Centurylink’s own Blake Wetzel. It really asks the big questions that all of us should be exploring! Originally posted in the ThinkGig Blog. We’ve all had those moments: A time when we take aRead… Read more »
The criticism that social media in the workplace is merely a distraction to employees and a waste of billable time is becoming a thing of the past. The evolution of social media’s presence in the public sector is changing the way that government organizations connect with citizens and improving the way in which employees doRead… Read more »
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The study, Social Media in the Public Sector, created by Market Connections, continues to yield interesting data. We’ve previously talked about the increasing use of mobile devices in the federal government, and many of us know just how much overall use of social media has expanded over the last year, but now we’re finding outRead… Read more »
My colleague, Gadi Ben-Yehuda, is deep into a discussion about using hashtags on Twitter and of strategies for broadcasting to certain audiences. His use of certain terms raised a few hackles, and he asked me to share my thoughts. Once I reviewed the conversation, I have to agree with the Tribe of the Raised Hackles.Read… Read more »
Http://LeonardSipes.Com The debate is whether social media is a conversation or a one way form of communication. I argue that it’s a matter of quality versus quantity. Responding to Comments–Three Cases: I did a presentation on social media before leadership of a federal government agency. There was a point where we discussed the logistics ofRead… Read more »
Yesterday, I lead a Webinar for GSA’s Web Manager’s University in which I covered the basics of Twitter of Facebook. Alice Lipowicz of Federal Computer Week was in attendance and wrote a synopsis of the session, which itself sparked a conversation between myself, Ari Herzog, Alex Howard, and a few others on Twitter. There wereRead… Read more »
Back in April, President Obama issued an executive order directing agencies to step up their efforts to improve customer service. Whatever happened? The Executive Order gave agencies until the last week of October to provide their plans to the Office of Management and Budget, and last week the plans were delivered and posted on OMB’sRead… Read more »
ResearchTricks of the social media trade(10/26/2011) – A NewForeSeestudy Social Media Best Practices for the Federal government analyzes the state of social media in the federal government. Tips for boosting social media presence include the use of the Twitter “favorite” feature content and the use of playlists to organize videos on YouTube. The Tablet Revolution(10/25/2011)Read… Read more »