Purpose of the roadmap This roadmap is a tool to help organizations effectively develop social business processes and to help identify and address potential issues before they become real problems. The roadmap is designed as a framework – that is, it addresses a wide variety of issues and challenges, not all of which will beRead… Read more »
I’ve been downloading and trying out a bunch of new apps lately. In most cases I realize as soon as I try them that I probably wont ever bother opening them again. That’s not anything against the service per se, it’s just that there’s that big hump you have to get over to use anRead… Read more »
The basis for a majority of city websites is to disburse information to citizens in a timely matter. Though information distribution is the foundation behind implementing a city website, the design can in some cases, have as much impact as the information itself. In Robert Brunner’s book Do You Matter? How Great Design Will MakeRead… Read more »
I am truly inspired by the amazing government Facebook pages I discover practically every day. Here are a few that stand out to me, albeit there are countless more I could add if I simply added more categories to my list. Calls to Action: 1. CDC 2. United States Marine Corps Useful Homepage Widgets 3.Read… Read more »
The Foreign Office tweets – in fact it tweets a lot. We have over 70 twitter channels and we tweet in more than 14 languages. We tweet from British embassies, high commissions and ambassadors across the globe, covering a whole range of foreign policy issues. We were one of the first adopters of twitter inRead… Read more »
Early one morning, during my state tenure, I watched the departmental file and e-mail server disappear in the company of some state security officers. Its contents were at the center of an investigation into how and why a lucrative tax credit was passed in my state. This was a first for me. Previously, I hadRead… Read more »
Gadi Ben-Yehuda Juice Your Blog! Federal Computer Week’s Michael Hardy details how to write a great government blog. He covers a lot of the points that I try to bring up! Coincidence? Is Bad Data Worse than No Data? Andrea Di Maio and the Center’s Dan Chenok argue open government may have unleashed streams ofRead… Read more »
Department of Transportation, Federal Highway Administration FHWA Social Media Web 2.0 Mgmt Par. What is the purpose of this directive? Is this a new FHWA directive? What is the background of this directive? What is the scope of this directive? What authorities were used in writing this directive? What is the definition of Social Media/WebRead… Read more »
The long awaited budget cutting efficiencies promised by Secretary of Defense Gates were outlined in a decision memo signed on Monday, 14 March, 2011 and now making its way around the Pentagon much to the chagrin of many in the building. I did a quick pull of the specific hits in the public affairs andRead… Read more »
My youngest son has been asking all week “is it red nose day yet?” – well today is Red Nose Day, if there was ever a good reason to do something funny for money then today is that day. My kids school are doing lots of silly things today and should raise quite a bitRead… Read more »