Communications

Facebook’s move increases emails relevance in social communication

Facebook Messages Kills Email? Think again. Facebook’s new “Messages” service was apparently called a “Gmail killer” internally at the company. Some analysts have pronounced email dead. That’s interesting and pretty naive. Instant messaging already killed email, then RSS killed it, then SMS, then Twitter, and now, finally, Facebook has killed it. Email is the mostRead… Read more »

Activating Your Social Media Second Team

This post originally appeared on my external blog, “Social Media Strategery.” Who gives that big social media presentation if you can’t make it? If you get pulled into another big project and can’t take on that client meeting, who do you send in your place? If you’re on vacation, who picks up where you leftRead… Read more »

Project of the Week: Casa Pronta (One-Stop Shop for Housing Help)

http://www.casapronta.pt/CasaPronta/ On the spot house (or in portuguese «Casa Pronta») is a public service which allows to perform all the necessary formalities for the purchase and sale of home (buildings), with or without a mortgadge, the transfer of a bank loans to purchase house and other housing contracts, in a single window service. Buying aRead… Read more »

Go on…be a Tortoise!

One of the things I have realized, sometimes painfully so, is that within the innovation management discipline how much of that takes place is change management, not innovation. In fact, the innovation management aspect is easier, in my opinion. The change management part within the broad public sector is difficult for everyone to tackle, especiallyRead… Read more »

7 questions to reflect on before hiring a college intern for social media

Originally posted to the ChatterBachs blog: 7 questions to reflect on before hiring a college intern for social media Wait! Don’t hire that college intern for your social media needs… not just yet, at least. First: Stop, and reflect on the following questions: What do I know about their use of social media? Sure, theyRead… Read more »

Gov 2.0 Radio – Publivate Geordie Adams

This week we had Geordie Adams of Publivate on Gov 2.0 Radio They run an innovative/crowdsourcing technology and service company for public service. Some notes from his conversation. The methodology is key -what it is -what it is not -structure around it/responsibilities -strategic elements around it -how you communicate and market it -getting senior leadershipRead… Read more »

Top 5 – Lessons from Online Political Campaigns for Government Agencies

I’m fascinated with online political campaigning. Personally, I think there is a lot government agencies can learn from political and advocacy groups from their online campaigning work. Last week, I spent some time with experts from both sides of the aisle – Republican online guru Jordan Raynor to Democratic RootsCamp. With the main goal ofRead… Read more »