Research and Best practices eNewsletter

Research 1. Mobile Government: 2010 and Beyond (01/2010) – EU report explains why mobile government is essential for creating a strong public sector. Includes a list of existing m-government services worldwide and analyzes their potential. http://www.mobisolutions.com/files/Mobile%20Government%202010%20and%20Beyond%20v100.pdf 2. Citizen engagement as part of the policy-making process (09/2010) –After a burst of initial enthusiasm, many in governmentRead… Read more »

GSA asks citizens to submit milestones in government social media use

Earlier today, David McClure, the Associate Administrator of the General Services Administration’s Office of Citizen Services and Innovative Technologies, introduced a government social media timeline in a blog post on its new citizen engagement platform, Citizen.apps.gov. Here’s an excerpt from his comments: Gov 2.0 is like any social network– it’s always changing, can be bothRead… Read more »

Who cares about transparency? Show me the money!

I am always impressed by the efforts of countries, cities, and towns to open up data silos, to engage with citizens and customers, to collaborate and create mutual value. However, we must be able to articulate the value of our efforts if we are ever to get citizens, journalist, and others truly excited. I readRead… Read more »

Giving Perspective to Our Expectations

BEHAVIORAL HEALTHCARE 10-15-10 Keep health reform’s expectations in perspectiveImplementing a century’s worth of vital reforms will take time—it won’t happen overnight by Ron Manderscheid, PhD, Executive Director, NACBHDD This year has been very momentous and tumultuous. Health reforms needed for at least a century have succeeded, and implementation has just started. These reforms are desperatelyRead… Read more »

Five Recommendations for Educating Leaders in Technology and Government 2.0

Originally posted at my blog http://wethegoverati.wordpress.com Last month I attended the Belfer Center’s Conference on Technology and Governance 2.0. The conference featured amazing attendees – Ellen Miller (Sunlight), Mike Klein (Sunlight), Karen Gordon Mills (US Small Business Administration), Mitch Kapor (Electronic Frontier Foundation), Paul Sagan (Akamai), Susan Crawford (Cardozo), Jonathan Zittrain (Harvard), Nicco Mele (Harvard/EchoRead… Read more »

Top 9 Things I Hear Myself Saying About Social Media to Others

Just posted to the ChatterBachs blog: “Top 9 Things I Hear Myself Saying About Social Media to Others” http://wp.me/p14i4G-T Re-printed here on GovLoop in its entirety: As I talk with others about social media and the power of it, there are certain phrases or concepts I find myself repeating often. I thought I’d turn theseRead… Read more »

Podcast with Belinda Hayes, Web Communications Manager, Department of Sustainability & Environment (Vic)

I recently recorded a Podcast with Belinda Hayes, Web Communications Manager, Department of Sustainability & Environment (Vic). In the interview, I asked Belinda about: Her role and responsibilities at DSE When the department started adopting web 2.0 and social media tools, and the stages involved in getting to where they are now What was involvedRead… Read more »

Instant Messaging for Policing

Earlier this month, Captain Mike Parker of the Los Angeles County Sheriff’s Department spearheaded two networking sessions to highlight use of instant messaging for policing to many Southern California law enforcement agencies. Representatives from 63 agencies were in attendance. Captain Parker was joined by law enforcement partners; Commander Laura Farinella, Long Beach PD, Lieutenant JohnRead… Read more »

Opening up #Gov2.0 = De-Mystification

Repost from http://www.thegovernmentgeek.com It’s no secret, more and more Americans distrust their government, especially at the national level. The table on the right gives a small taste of increasing discontent with federal agencies. Part of the problem is the sheer size of gov’t….it often begs the question, what the hell are they doing all day?Read… Read more »

Go West

I’ve had a really interesting week last week. I spent time in Edmonton, Vancouver and Victoria. In Edmonton, I delivered social media training at the Affects Symposium hosted by the Alberta Federal Council. I ran three separate workshops on social media: (1) Putting the Social in Social Media; (2) Social Media 101 for Personal DevelopmentRead… Read more »