Communications

From Public Servant to Public Insurgent

Cross posted from eaves.ca. Are you a public insurgent? Today, a generation of young people are arriving into the public service familiar with all sorts of tools – especially online and social media driven tools – that they have become accustomed to using. Tools like wikis, survey monkeys, doodle, instant messaging or websites like wikipedia,Read… Read more »

10 reasons why online social media are critical to democratic governance (pt.1)

The Web has transformed and continues to transform how government serves and relates to its citizenry. With the spread of broadband internet access now in 66% of American homes according to the Pew Research Center, some futurists have predicted that without access to the web, citizens may eventually lose touch entirely with the ability toRead… Read more »

Could Enterprise 2.0 Have Prevented Apollo 13?

“Houston, we have a problem…” While many now consider the determination and ingenuity displayed during the rescue of the Apollo 13 astronauts to be one of NASA’s finest hours, could it have been prevented altogether if NASA had had the benefits of the type of robust internal social network made possible by today’s technology? TheRead… Read more »

When Government Agencies Meet Caring Celebrities

Yesterday, I published an article called Networked Nonprofits: The Eva Longoria Case Study on the new SECTOR: PUBLIC blog. The post is about a recent, massive use of social media by celebrities to raise $540,000 for a Haitian orphanage. While certainly “good” was done, there are also questions about how much tweeting about a causeRead… Read more »

Getting started on Twitter (and BONUS glossary of terms)

Posted to the ChatterBachs blog and re-posted in its entirety below. I know for some Twitter is a big mystery, a riddle placed before us to perplex the souls of all who dare enter! Therefore, I’d like to provide a quick tutorial on the use of Twitter. If you’re just getting started, there are aRead… Read more »

GL Training – Social Media – Why It Matters & How To Do It

**Register for GovLoop Training – Social Media – Why It Matters & How to Do It** Fortunately this year, I’ve gotten the chance to speak at a lot of conferences from federal to state/local government, from U.S to Canada, from HR to IT to Security conferences. Since GovLoop is a social network, most people wantRead… Read more »