Communications

“New Twitter” Kills Custom Backgrounds

If you are an agency, organization or individual that has made use of customized Twitter backgrounds to share contact info, expanded “about me,” Facebook URLs and more in the left-hand side of the Twitter.com profile page, then the roll out of “New Twitter” may leave you with some additional work to spruce up your page.Read… Read more »

Gov 2.0 Roundup (Week of September 24)

The Federal Communication Commission embraces Drupal, the White House Press Secretary presses on in the face of a Twitter bug, IT professionals share the failures that helped lead to their ultimate successes, and the Electronic Communications Privacy Act is in the process of getting a makeover in this, the first Fall edition of the GovRead… Read more »

Gov 2.0: Creating New Civic Activists

In presenting on social media for local government, I try to emphasize that it’s not about the tool, it’s about the innovation. It’s about engaging people who may not naturally visit your web site or your city hall, but still care deeply about their government and their community. It’s about meeting people where they areRead… Read more »

New Study Demonstrates Social Media’s Predictive Power for Gov’t

OhMyGov Inc. just announced the release of a new study which shows that Congressional Republicans are gaining public support on social media at significantly higher rates than their Democratic counterparts. The study, which ran from May through August this year, examined the percent rate by which members of Congress were acquiring new Facebook fans inRead… Read more »

Australian Public Servants – A license to challenge

Another interesting development here in Australia. OK. There is a lot of conversation about the need for cultural change in the public sector to get the most out of social media and make Gov 2.0 happen. Not to mention the need to make a big shift to get innovation and public sector reform moving. ForRead… Read more »

Introducing You Can’t Be Serious

Hello, GovLoop! I’m excited to start this new column, You Can’t Be Serious, in which I’ll try to answer questions posed by the GovLoop community that stem from their experiences working for, in, or with government agencies. Feel free to send me a message on GovLoop with your thorniest/craziest/facepalm-inducingest work-related conundrum. I can help youRead… Read more »

Notes from GAO – Challenges in Federal Use of Web 2.0 Technologies

At NAPA Collaboration Project event focused on GAO Report – Challenges in Federal Use of Web 2.0 Technologies Short, easy report – it’s testimony, not a full report -have another ongoing review that is broader Requested by Chaiman Clay, House Subcommittee on Information Policy, Census, and National Archives Objectives-Identify current uses of web 2.0 technologiesRead… Read more »

Welcome the New Faces on GovLoop Team

I’ve been blogging a lot lately on GovLoop, but haven’t been blogging as much about the behind the scenes work going on the GovLoop side. It’s been really amazing. There have been a ton of great changes in the last 6 months including: – D.C. office space – located near the White House, where weRead… Read more »

Sales Lab Seminars

Several readers have had questions about the seminar announcements at the bottom of our blog posts. We have a strong lineup for October so here is some explanation. Ken Kropkowski of The Ken Group told me a seminar is a group of interested individuals gathering to discuss an announced topic. Dick, Joe, Jack, and Bruce,Read… Read more »

Weekly Research and Best Practices

Research 1. The Challenge of Increasing Citizen Engagement in the Digital Age (09/10/2010) Unequal access to the Internet affects civic engagement by disenfranchising poor and less educated groups. The report highlights strategies to promote digital inclusion. http://www.twcresearchprogram.com/pdf/TWC%20Policy_Turner-Lee.pdf 2. Millions Working to Solve Local Problems (09/16/2010) – National Conference on Citizenship finds the Internet helps advanceRead… Read more »