Communications

How to Build a Bigger and Better Referral Business

Commit to Your Clients Committing to your clients shows them that they are #1. Assure them that their needs are paramount. This will take care of the majority of the referral work. Explain Your Business Explain to your clients what your business entails. Let them know that you are own a referral-based business, and thatRead… Read more »

Member of Week: Lovisa Williams, Department of State

LOVISA WILLIAMS: GOVLOOP MEMBER OF THE WEEK (and general rockstar) By Andy Krzmarzick Few people in the Government 2.0 space are focusing on the international aspects of social media, such as what we can learn from other countries that are implementing and how it can be used to bridge geographical and cultural divides. Enter LovisaRead… Read more »

Microblogging

I think microblogging inside organizations can be a transformative, disruptive technology to enable faster, more succinct communications. Anyone using microblogging inside their firewall? How is it helping or hindering work, results, and decision making? Do you think microblogging is useful for collaboration, instant messaging, status sharing, and situational awareness? Do you know of any successRead… Read more »

Bureaucracy 2.0 – make sure your team is ready to stand and deliver

I have long subscribed to the belief that our initiatives in the online communication world will eventually change the way the government functions. From our internal capacity to support a robust online environment to providing public servants with the general understanding and toolkit of web tools that can make them more effective, more than anyRead… Read more »

Public eComment: Fostering Productive Citizen Engagement and Participation over the Web

Government webinar featuring the City of Arcata. With the fast pace of technology, it’s possible to improve public access and engage citizens more effectively. The City of Arcata has adeptly accomplished this. Arcata recently launched the Granicus eComment system to make decision-making more collaborative. By integrating a transactional Web-form into their Granicus multimedia toolset, theRead… Read more »