Using Data to Engage with Constituents
Mallory Bateman, Director of Demographic Research, Kem C. Gardner Policy Institute, discusses how to use data to engage with your constituents.
Digital Government
Bite, Snack, Meal: A Practical Approach to Feeding Content-Hungry Readers
Trying to satisfy different types of online readers? Use the Bite, Snack, Meal approach and provide different amounts and types of content for people who want just a taste and people who want the whole buffet.
Quantum-Safe Encryption: What It Means, and Why Agencies Should Care
In this video interview, Gina Scinta, Deputy Chief Technology Officer at Thales TCT, discusses why quantum computing poses a threat to agency encryption standards — and how agencies should respond.
Understanding Rural America Today
Rural America is changing, and administering to small-town needs is challenging. The old approaches no longer work; we need new models.
Transform Agency Operations With Digital-First Services
In this video interview, Laserfiche’s Andy MacIsaac discusses how a digital-first approach to services can help agencies transform their operations.
Strategic Priorities for Agencies to Achieve Cost Effective AI
High costs are often a significant barrier for agencies looking to adopt AI technology These strategies can help cut development costs.
Four Strategies for Protecting Public-Sector Digital Infrastructure
With the right tools, state and local agencies can improve their cybersecurity, safeguard their data, and ensure continuous operation.
Harnessing AI for a Seamless Presidential Transition: Lessons for 2025 and Beyond
AI can revolutionize presidential transitions by streamlining data management, decision-making, personnel onboarding, national security, and public communication, ensuring a more efficient, transparent, and secure transfer of power.
Automation: Giving Agencies an Edge in Workforce Management
One often-overlooked challenge that complicates workforce management is the issue of employees being overworked and disengaged. But this is a problem agencies can address.
AI Chatbots — Redefining Citizen Engagement
AI chatbots are transforming government services, automating routine inquiries, enhancing accessibility, and improving efficiency.