The need for digital workspaces that take into account data protection, IT modernization and policy considerations is more relevant than ever.
Agencies should adopt a layered security approach that combines access, identity and security event management to detect and disrupt insider threats before damage is done.
You’re invited to participate in GovLoop and Carahsoft’s free Government CX Virtual Summit: Putting the Citizen First on Wednesday, March 20 from 10 a.m.-4 p.m. ET/7 a.m.-1 p.m. PT.
Here are three strategies to boost transparency and enhance the citizen experience.
Oftentimes, people feel hindered – not helped – by government at all levels, and their discontent with the public sector is the product of unpleasant customer experiences (CX).
Unified communications (UC) provides a unified experience and interface for users regardless of the communication medium being used.
With a secure digital workspace, agencies can make their applications and data available to any employee on any device in any location.
Ultimately, to improve digital services and overall CX, agencies must first understand who their customers are. These Adobe experts explain how.
How can government agencies work smarter? For one, they can use geographic information systems (GIS) to increase effectiveness and management and go further by combining GIS with the Internet of Things (IoT).
In an effort to replace costly and aging technology and rightsize its data center footprint, the Homeland Security Department (DHS) is looking to shift significant portions of its $6.8 billion IT portfolio to the cloud.