Artificial intelligence is trending, but fears of bias and discrimination can cause public outcry. In Canada, the public and private sector work together to mediate concerns.
The nature of public sector work is politics, both with a “big P” and “small p.” Navigating the bureaucratic waters of government requires political savvy.
How agile problem solving can enable public-private collaboration that helps address some of their most significant mission-focused issues.
Trust in government is at an all-time low. Instead of large scale structural fixes, government should deploy IT solutions to build trust among the citizenry.
In order to deliver more successful projects and realize the benefits of those projects, the alignment of process improvement, project management and change management is needed.
Career advice for anyone thinking about pursuing a career as a municipal CEO.
When your boss is a bully, most of the advice you’ll hear is to get a new job. But what if you can’t?
It’s an old cliché that people quit their bosses, not their jobs. Learn how and why personal, soft skills are important to be a successful leader.
How an outcome-focused approach to operational effectiveness can produce measurable, lasting results, while simultaneously improving employee engagement and morale.
There’s also a tendency to believe that complex mobility challenges can be solved largely by creating effective multi-modal transportation systems. Unfortunately, this assumption can lead to bad outcomes.