Please Note: This post is an oldie but a goodie that we’ve brought back for your conversational enjoyment! ************************************************************************************************************************************************** Holiday travel is in full effect and after traveling through 15 airports this fall for the GovUp tour I was obligated to face my traveling pet peeves. In every airport it amazed me how impatient weRead… Read more »
Another day at the National League of Cities Congress and Exposition, another opportunity for insight. Right now, I’m in a workshop being led by Patrick Ibarra entitled “How To Inject Innovation into Local Government.” Ibarra is the Co-Founder and Partner of The Mejorando Group based in Glendale, Arizona. Here are some of my notes fromRead… Read more »
IT departments in government oftentimes have systems they are already using to manage voting, agendas, and minutes in the public meeting process. If your agency wants to retain these tools AND add a new layer of transparency with video, Granicus has the solution for you! Read our latest blog post to see how the CityRead… Read more »
I can pretty quickly, without looking at an org chart, figure out who the leaders are in an organization. How can I tell? Leaders think, speak and act differently than regular members of a group. Leaders are thinkers and doers. They see a problem, come up with a solution, then take action. They demonstrate theyRead… Read more »
Many government customers buy document management software because of its use as a compliance tool. In my agency, we had some serious rules around the use of community development and affordable housing funds and we needed to keep our documents for 35 years and yet still have access to them for annual reviews. And thatRead… Read more »
This week’s questions come from federal managers at the U.S. Departments of Education and Energy. Please continue sharing your ideas and questions by leaving a comment or emailing me at [email protected]. To continue reading, please click here.
Dr. Jane Lubchenco is a marine ecologist and environmental scientist who is the first woman administrator of the National Oceanic and Atmospheric Administration (NOAA). In this role, she manages nearly 13,000 employees who are working to understand and predict changes in the Earth’s environment, from the depths of the ocean to the surface of theRead… Read more »
Beginning on January 1, 2011, the U.S. Office of Personnel Management (OPM) will require all insurance carriers in the Federal Employees Health Benefits (FEHB) Program to offer standardized, expanded tobacco cessation coverage. This includes full coverage (no enrollee copayments, no coinsurance, no deductibles, and no annual/lifetime dollar limits) for seven FDA-approved medications, four counseling sessionsRead… Read more »
Two good things happen in a formal presentation. The salesman learns what is wanted, and the prospect learns what is available. Especially with services, we can provide more of what the prospect wants, if only we knew what they wanted. The trick is to not get too attached to our model of what we areRead… Read more »
I’ve been neglecting this blog. Too busy with holiday doings. So before I forget them, here are three quick thoughts that might deserve longer pieces…after the holidays. 1. Dashboards I’m beginning to wonder about the wisdom of all these performance “dashboards.” I understand that, in the spirit of open government, it’s good to have someRead… Read more »