Get Fired up About Data
Agencies are launching new and innovative data initiatives, but many of their employees are being left behind. Creating a culture of analytics can bring everyone into the fold.
IT Modernization
Help Procurement Keep Pace with Technology
While the technology that agencies buy has changed considerably in recent years, the process of buying it, not so much. So just as government IT faces modernization, the procurement of government IT needs to modernize, too.
Delivering Better Services With Complex Tech
New technology helps agencies deliver better customer service and improve their operations. All that advancement, though, comes at a cost: It makes things more complex.
Hybrid Work Is Here to Stay
Government agencies have been on a technological journey, and largely to accommodate a burgeoning hybrid workforce.
How to Build Innovation Into Service Delivery
From the lobby to the living room, constituents are changing expectations about how they want to interact with their government.
A Secure Collaboration Culture Starts With Data
Charged with keeping organizations sage, IT teams have focused on preventing and stopping risks. But zero trust security offers a whole new paradigm, one that recognizes the growing need for collaboration.
Enabling Secure, Remote Work in Oklahoma
Securing IT systems can be a herculean task. The state of Oklahoma found a way to do it: Officials used a zero-trust cybersecurity model.
Letting Go of Legacy Systems
Agency data is increasingly vulnerable to attacks by malicious actors — and older IT systems can do little about it. A new, analytic IT approach is more secure and helps agencies better fulfill their missions.
How to Overcome Workday Burnout
There are many ways to overwhelm employees: budget and staffing shortfalls, hastily sketched out ideas, too much technology. But there are ways to help people avoid burnout and do well with what they have.
Lead Mobile Innovation at Your Agency
What would happen if you could only use your phone to do your job? Could you do it?