LEAPS Tech Forum Sets Stage for Innovation
The theme of this year’s event, being held May 14 and 15 at the National Press Club in Washington, D.C., is “Reimagine: The Intersection of Technology and Modernization.”
State and Local
Santa Clara CIO Prioritizes Digital Services, Mobile Government
Since coming to Santa Clara County, Ann Dunkin has prioritized Agile processes and digital services, which have saved the county hundreds of millions of dollars.
Mississippi Uses Cloud-Based AI for Citizen Help and Knowledge
Amazon’s cloud-based voice response system has become famous for technological integration within homes, but many people don’t think of these same technologies when it comes to the government.
How Santa Clara County Used E-Signatures to Cut Costs and Improve CX
To unlock employee productivity and discover cost savings, Santa Clara County turned to e-signatures. Dunkin’s staff conducted a study on the savings Santa Clara County accrued by establishing digital workflows, and the results were “mindboggling.”
Why Resilient Communities Must Use GIS
A geographic information system (GIS) is a critical part of building resilience. Resilience is the actions that state and local governments can take now to minimize the inevitable impact of shocks and stresses for the community and accelerate the response for when those stresses occur.
Leveraging GIS as an Integrator to Produce Mission Outcomes
Over the years, geographic information systems (GIS) have matured to central enterprise business systems in most government agencies.
Mississippi Uses CloudBased AI for Citizen Help and Knowledge
Want to know the word of the day? How about the standings in the NBA playoff race, or the 33rd president of the United States? Just go home and ask “Alexa.”
Best Practices for Implementing a Cloud-Managed Network
Implementing a cloud-managed network is the solution for state and local government officials who believe their organizations lag behind the private sector in offering digital services to users. When executed properly, the cloud can help governments save money, increase security and improve citizen experiences.
Santa Clara County Offers and Internalizes Digital Services
The incorporation of digital services through Agile development has saved Santa Clara County hundreds of millions of dollars.
Understanding the Importance of Resiliency
Because so many resiliency issues deal with location-based data, GIS is an essential tool for communities to use to understand and articulate where these challenges are, where they’re likely to be in coming years, as well as how and where these unforeseen issues can be either mitigated or rectified.