GovLoop Research Report: Re-Imagining Customer Service In Government GovLoop is proud to announce our latest resource, The GovLoop Research Report: Re-Imagining Customer Service in Government. In this report, experts in the field provide best practices on how to improve customer service in government. Be sure to check out the report home page for all theRead… Read more »
As part of the White House’s recently released digital government strategy, a new Presidential Innovation Fellows program has been created. The program brings in 15 innovators from outside government who provide expertise on projects, particularly those that are technology related. Tom Fox, vice president for leadership and innovation at the Partnership for Public Service satRead… Read more »
Chris Niehaus (Washington, DC) — It’s not quite the technology from Minority Report, but in some ways it’s even better (no gloves!): Some time ago, Microsoft has launched a new entertainment product named Kinect for the popular Xbox 360 gaming platform. The launch involved an unusual amount of fanfare, including a massive Times Square eventRead… Read more »
It’s a mashup we love — hackers, wonks, and startup enthusiasts in the nation’s capital coming together to create a civic startup in 54 hours. e-Government in DC, hosted Code for America and Startup Weekend, challenges participants to focus on creating a startup that solves a real-life problem faced by federal or local governments, agencies,Read… Read more »
There has been a lot of talk on GovLoop this week about tech savviness among different generations, namely which one can rightfully call itself the most skilled. As if on cue comes a counter conversation about a low-tech transparency initiative in which citizens can can access information about Congress and their state, all from theRead… Read more »
Here is today’s federal cybersecurity and information technology news: The Defense Advanced Research Projects Agency is working on an All Source Positioning and Navigation (ASPN) project to provide robust, seamless, low cost navigation with or without GPS. More here. Debora Plunkett, director of the National Security Agency’s Information Assurance Directorate, said that while our understandingRead… Read more »
I watched a really good interview earlier on youtube of John Tolva, Chief Technology Officer (CTO) at City of Chicago – who speaks about technology, data and Social Business in the public sector – the video was taken at south by south west interactive 2012. A few things stood out for me – not allRead… Read more »
Windows Azure recently underwent a complete facelift, making it easier to manage your cloud environment as well as offering a host of new features and functionality, including support for Linux and various open source applications freely available through an easy to use (and install) directory. For smaller government agencies, it makes all the sense inRead… Read more »
This Monday and Tuesday I was at the Personal Democracy Forum in NYC – leading conference on convergence of technology and politics/government/non-profit. 700+ folks in the non-profit, political, and government realm. I learned a ton and met lots of interesting people. Here are 5 nuggets that I gleamed from the 2 days: 1) 1/3 ofRead… Read more »
Datameer’s new version adds to its already impressive ability to empower enterprise users. Datameer was already a capability that could be used by both advanced data scientists and the average enterprise workforce. Now its capabilities have been enhanced to the point that anyone with a PC can use it. I received a webinar of theRead… Read more »