Tech

The “New Media Director” Position is Just a Means to an End

This post originally appeared on my external blog, “Social Media Strategery.” In 2010, the position of “New Media Director” within the government has become almost commonplace. From governors to senators to Departments and Agencies, now you can attend a GovUp and leave with more than a dozen business cards, all containing the title of NewRead… Read more »

Best of 2010: Top GovLoop Videos

We’ve going through the top just about anything you can think of for GovLoop in 2010. As an ex TV person this next category is a little near and dear to my heart… videos. Honestly we didn’t have thousands upon thousands of videos on GL this year but believe me that’s a goal for 2011,Read… Read more »

Need a New Year’s Resolution? Go Green!

I’ve made it a point in recent years to not lose track of my New Year’s resolutions from the previous January, so I can look back at them in December. And while this may not be the forum to discuss how successful I was in cleaning up our basement, I am proud to report thatRead… Read more »

What Governments can Learn about Citizen Engagement from Air Canada

Yes. You read that title right. Yes, airlines are not known for their customer responsiveness. Ask anyone whose been trapped on a plane on the tarmac for 14 hours. You know when Congress has to pass a customer bill of rights for your industry you’ve really dropped the ball. Air Canada, however, increasingly seems toRead… Read more »

Getting the hacker mentality badly wrong

This is the unedited ver­sion of a piece pub­lished on The Lowy Insti­tute for Inter­na­tional Policy’s Lowy Inter­preter blog. I have a great deal of respect for the Lowy Institute. But when one of their staff writes a fundamentally flawed, badly misinformed piece on hacker culture, it really is time to scratch one’s head andRead… Read more »