How do people get information about their community?

Http://LeonardSipes.Com I listen to a lot of tech-related podcasts on my daily commute via train every day. If one listens to the pundits the social world is the near future and traditional methods of communication will be permanently left behind. The observations are limited but understandable considering the well-documented decline in traditional media use. There’sRead… Read more »

RWJF Joins SXSW Accelerator Panel

Remember back in October when Chris Hall introduced the SXSW Health Accelerator program for next year’s conference? I’m really looking forward to seeing what start-ups get to showcase their stuff. I’m even more excited about the increase in health focused innovations occurring at the biggest conference that I’ve ever attended. Last year was the debutRead… Read more »

New Jersey rolls back transparency

New Jersey Governor Chris Christie campaigned on promises of bringing increased transparency to New Jersey. Early on in his administration he launched a transparency website designed to highlight public information from state offices. Despite that, New Jersey last year the state comptroller issued a blistering report highlighting just how opaque the state really is. Now,Read… Read more »

Is there a need for public service reform?

Some would say the answer is obvious. But it’s always worth remembering that processes seemingly designed to frustrate the customer are not limited by sector or organisation. Here’s a tale of convoluted customer service with rather a surprising punchline. Though here is another, more seasonal, story which shows another approach altogether. Original post

Leadership Road Sign

The impact of poor performing schools on a city are huge. A poor performing school district drives families out of the city and discourages new families from moving in. In an era when jobs are hard to come by, dismal graduation rates have an impact on the economy and government services for generations to come.Read… Read more »

Why is Finding a Post Box so Hard?

Sometimes it is the small things that show how government just gets it all so wrong. Last Thursday The Daily Show’s Wyatt Cenac has a little bit on the US Post Office and its declining fortunes as people move away from mail. There is no doubt that the post offices days are numbered, but thatRead… Read more »

TSP Talk – Bullish Seasonality Starts

Stocks lost ground last week and it has been interesting to see how the days played out. We saw mostly good economic reports that sent stocks higher in the early trading, yet by the close investors were selling. As we’ll discuss below, historical seasonality was bearish last week, but this week things start to change.Read… Read more »

Measure and Manage

In his blog The Thorp Network, author John Thorp suggests that we should, “Measure what’s important and manage what you measure.” When a strategy for improvement is identified it’ll be important to measure performance and success. Performance is important to measure because improvement depends on change, and there’s an inherent presumption of efficiency and momentumRead… Read more »

Google Plus for Business – Why Be An Early Adopter?

In November Google released Plus Pages for Business – it is similar to your personal Google Plus Page, but with features to create your electronic business personality. Whoa! – you say you work for a large organization or an agency and can’t put up a page for your day job…the Plus Business Pages works wellRead… Read more »