Cory Booker is a Hero, But Could He Have Done More?

Cory Booker (@corybooker), the mayor of Newark, NJ made headlines recently with his heroic efforts to rescue residents from Snowpocalypse one tweet at a time. Whether its delivery diapers, shoveling entryways, or sending snowplows, he stepped out of bureaucracy to come across as a real, caring human being anxious to aid during a time ofRead… Read more »

How can we play our way to better government?

You may or may not have seen game designer Jane McGonigal’s TED talk, which lofts the idea that video games may actually be one of our paths to saving the world. Her argument is based in part on the feeling gamers typically experience–that is, confidence that they can succeed, patience when they don’t, and determinationRead… Read more »

The Most Important New Year’s Resolution You May Ever Make

Get important information on why and how to quit smoking in 2011. In early 2011, CDC published a feature article, eCard, tweets, and other social media in an effort to encourage smokers to make 2011 their year to quit. Materials include details on the adverse health effects of smoking and the benefits of quitting. MaterialsRead… Read more »

Federal Employee Fitness Initiative

I have just been tasked with putting together a physical fitness initiative for my agency. It is a little challenging since our headquarters office does not have a gym or any changing areas other than bathroom facilities. I was thinking of starting a walking/running group after work so employees could head straight home afterward andRead… Read more »

Protests Will Continue the Upward Trend in 2011

As 2010 is now officially in the books, one issue that we can expect to continue its trend in 2011 is contract protests. An interesting piece in the November-December 2011 Defense AT&L magazine discussed this issue, and illustrates the realities of the federal contracting environment. Mainly, budgets are tightening, competition for those shrinking dollars isRead… Read more »

The Department of Defense gained a social media beachhead in 2010

There is no question that 2010 will go down as the year that social media became a normal part of the communications arsenal for the Department of Defense. The year began with a withering battle raging over embracing the medium at all and finished with its near wholesale adoption across the department. While still aRead… Read more »

The “Traps” to Successful Implementation

A guide to avoiding these five traps, and successfully implementing public initiatives. by Russ Linden Implementation… is, ultimately, what government is all about,” wrote Gordon Chase, a civil servant, in How to Manage in the Public Sector. But implementing programs is filled with speed bumps and landmines. How does one negotiate them successfully? Authors BillRead… Read more »

Three Goals for 2011

Ah, a new calendar year! A fresh start! Time to look at the year ahead and figure out how we can make the best of it. So, what goals would I set as a government communicator? Three things jump to the top of my list. Develop and implement a governmentwide customer service strategy Most ofRead… Read more »